had the Appliance Repair Guys come in to fix my Bosch washing machine. First, I should have read the reviews. Also, check them out on the Better Business Bureau. Second, technican was there for just over an hour and did nothing except charge us $362 and tell us we needed a $1000 part. I don't mind paying for work rendered but I feel like I was just taken. Had to pay up front, big mistake. IN FACT, HE DIAGNOSED OUR PROBLEM AND CHARGED US BEFORE HE EVEN LOOKED AT THE MACHINE. Really, who does that? And look at the photo of the bill. They charged us for an drum alignment when our whole drum assembly needed replacing. Now why would you align a broken drum anyway. To top it off, the technican snuck out. We turned around and he was gone. Guess he couldn't look the people in the eye knowing what he'd done.
- Approximate cost of services:
- $362.00