Appliance Repair Guys

DO NOT USE THIS COMPANY!!!! My dishwasher had an error code E-24 that meant it couldn't drain properly. I called this terrible company and they said it would be $80 for the technician to come out and look at the dishwasher. If he could repair it then the $80 would be deducted from my repair bill. When the technician came he fiddled around with the dishwasher and then told me that it was an issue with the main control board and that it would cost me $545.70 to order a new board. He then charged me a total of $327.00 after tax for "draining system service, mainboard service and pump and motor service" and my dishwasher was still broken and reading the same error code. I didn't order the part and called BOSCH customer service instead. They sent out a repair technician from BSH Home Appliances Ltd in Mississauga (Awesome service - for more info see my review of them). Their tech checked the drainage hose on the dishwasher and immediately found a small chip off of a plate lodged in the hose. He removed it and the dishwasher was fixed and is continuing to work. There was no problem with the main board or anything else at all. I called Appliance Repair Guys to get a refund and they offered me a "courtesy refund of $35.00" which I refused. It's not a courtesy to offer you $35 when a company makes you pay $327.70 for nothing. It doesn't even cover the tax! Terrible, useless, dishonest company. I will be reporting them to the BBB (1-800-459-8875) and Consumer Protection (416-326-8800) and I will always check Homestars before I call for any home service again