Mjm Furniture Center Ltd.

I recently purchased a sofa from MJM and have faced multiple issues within just six months. Despite assurances from the salesperson, Sharda, that the sofa would be firmer than the showroom model, the foam has significantly collapsed. Additionally, despite requesting and being provided dimensions to ensure the sofa would fit through my doorway, it did not fit upon delivery. The delivery person, Leroy, mentioned that this misfit has happened with other customers and usually requires remanufacturinga fact not disclosed by Sharda at the time of purchase.

When addressing the foam issue, the store's response was to send a technician without the necessary information, leading to further delays. Moreover, the replacement foam provided after a month was dirty and cobwebbed, which is far from acceptable.

My experience highlights a lack of communication and customer service from the initial purchase to the resolution attempts. I had hoped for a straightforward purchase and efficient after-sales support, especially considering the investment in a quality sofa. Future customers should be wary of these service gaps and ensure they have all the necessary information and assurances in writing. I hope MJM takes this feedback to improve their customer service and product quality

Fantastic delivery service today by Pargat and Ranjan . So professional and fast and friendly. Thank you !

Buying from MJM was one of our good experiences,
Joese was a kind skilled customer service that she help us a lot.She offered us very good products.
thanks again

MJM has one of the best selections of furniture at a reasonable price. I bought a sofa along with a coffee table for my living room from MJM. Satnam is one of the best sales representatives I ever met; who has filled with vast knowledge regarding furniture. He gave answers to all my questions and helped me select furniture. I highly recommend him and will definitely go to MJM for future purchases.

After renovating our home, my wife and I struggled to find good deals on furniture we liked. However, since visiting MJM Furniture, we have enjoyed furnishing our home. We came across Mr. Brar who helped us find the best deals and was extremely patient with us. Thank you Mr. Brar for making it a fun time. Hope to come here more in the future!

We bought all house furniture from MJM surrey and helped by Amrish who is the best salesman who helped us in selecting sofas, chairs, bedroom suites ,bar stools , coffee table. Amrish knowledge is very vast and amazing in selection. Thanks a lot for your help and definitely recommend you.

I
had a great experience when visiting MJM. Amrish greeted us when we walked in and showed us what we were looking for. He was quick to anwser all of our questions. He was great to deal with and had no issues. The delivery guys were great, fast and respectful. Will definitely shop at MJM again for sure.

Chris Hassan

After looking online I went into MJM knowing what I was looking for and met with Amrish who helped use with the purchase. He understood what we where looking for. However due to the layout of our living room we had to choose a different option. Amrish was helpful in giving options in getting a custom made sofa. When it came to delivery time I hope it will go as easy as it was when purchasing the furniture.

We purchased a dining table with chairs. Satnam was Good about his knowledge and service. Very well made, sturdy and very good Look great. And excellent service from the manufacturer...fast and polite. Thank you very much

We received a cracked dinning table and wrong delivery. The service is the worst. Satnam is the worse sales representative don't believe him. The purchase was the worst waste of money. They don't even pick the phone when you call to complain.