2 reviews Ottawa, ON Joined 2015/12/04

First Review

0/10

Windows & Doors Installation & Service review in Ottawa

06/01/2017

Enviro Film installed film on interior of my windows spring 2016. Windows started to crack fall 2016. Requested film be removed and reimbursed $2500 for film Enviro Film agreed to remove film but not reimburse $ 2500. After film removed no more cracked windows. The installation of this film on the interior glass caused windows to crack. When I asked salesperson if installing film on interior would cause windows to crack. He said no. The window company that replaced the cracked windows informed me that this type of film should NEVER be installed on interior because windows would crack.

Update April 23, 2018.

After having installed Enviro Film on the interior of my windows and having four window glass break, I had to take Enviro Film to Small Claims Court to be reimbursed for the cost of the film I instructed Enviro Film to remove. I have had no window glass breakage since the film was removed.
Having won my claim through Small Claims Court against Enviro Film on March 29, 2018, the judge documented that Enviro Film was to pay me on or before April 6. Enviro Film agreed with this date. Unfortunately I only received a cheque from Enviro Film on April 11.
I recently contacted the window company that replaced the broken glass on my four windows and was advised that they are still replacing a number of broken glass windows in homes where Enviro Film was installed.

Please be aware if dealing with Enviro Film.

Job Price

Approximate cost of services:: $2,500.00

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Company Response: Joe, Window film offers a wide range of benefits, from reducing the amount of heat passed through, to help reduce cooling costs, to blocking almost all the UV rays that cause fading.
Windows crack, I have seen windows both windows with and without film break. That is why all our window film comes with a warranty against glass breakage. We have a film to glass ratio chart that shows us what type of film can be applied to windows. Your windows passed with the film that was installed. Your broken glass was replace, and you were reimbursed. The film would have also been re installed at no charge to you. There was no reason to have your film removed from the windows as any other breakage of glass would have been replaced and reimbursed. Millions of dollars of window film are installed across North America every year, there would not be such sales if film should not be installed to windows. If you have more questions or interest please check out llumar.com for more information.

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