Been without a fridge for over 4 months ... every time we called them they kept saying ... waiting for parts to come in or just no return call back. Finally they have come back saying it can not be fixed .... whoever decides to use this company DO NOT GIVE THEM A DEPOSIT FOR ANYTHING. Yes pay for the tech service call but that is it. They kept saying to me that they needed to order this part / that part and I needed to leave them a deposit for the parts. Now trying to get money back from them is impossible. Was told by the tech. Would receive a full refund .. if they did not fix it... minus of course the tech service fee for coming to the house. Now they are claiming that there is a 30% stock recharge fee that will need to be deducted for them returning the parts that were wrong to start off with. They even took my fridge away to the shop to try and fix. As the tech told me that they have very experienced tech's at the shop and that they would be able to solve the problem.... Still fighting with them for the refund .... SO IF YOU HAPPENING TO BE USING THEM ALREADY .. HOPE YOU DID NOT GIVE THEM ANY MONEY YET. STAY AWAY FROM THEM.
- Approximate cost of services:
- $1,200.00