Jovanoski Door Store

Zee took measurements, deposit and wrote the contract himself. His installer installed a door that is 2" smaller and doesn't look like the one I was shown. Then installer insisted I pay him in cash. After he threatened me with removing the door (leaving me with a house in the city without a front door), I called Zee who insisted this was an honest guy and I should pay him. Zee promised to come the next day to sort everything out. Haven't heard from him and no one is answering my calls. I wish I had seen these reviews before!!

Several glass inserts in our front doors are leaking. They lead us to believe they would honour their warranty and replace the leaking inserts. This has been ongoing for over a year and now they do mot respond to emails or phone calls.
I would not recommend doing business with this company, very disappointed.

We had met with the owner and found him quite Honourable . Didn't las long. We left a visa deposit for our quote. Owner came out and said that unfortunately he can't do what we want and that he would have to give our deposit back. A week goes by I started calling for my refund. No return calls. I kept assuming that they received my message and where crediting my visa. Well again nothing. I finally had someone answer the phone and was told the owner will be writing me a cheque???? I showed up the next day and the sales associate refunded my visa. I said to him to him after he did it that the owner said he wanted to give me a cheque instead??? The owner is not reliable after he hooks you in.

Seemed like a nice door store at first. The locks are junk cylinders didn't work. He gave us replacement ones which didn't work either . Will have to call a locksmith. Not worth the headache dealing with "Zee" the owner. Disappointed. I felt rushed at the time. Wish I had taken the time to check out a couple more places. I am sure I would have bought the doors somewhere else.

Update: October 2016
Zee finally came out and made things right.
First review is definitely rated as a 1 star.

With the closure and apparent miscommunication between his service staff and himself on scheduling - I am finalizing the review with 4 stars.

Initial review below
1 star
Met with Zee (owner) at his store on Ridgeway in Mississauga and found a door we liked. He took out our standard builder door (massive gut job) and replaced it with an 8 foot steel single door with frosted glass panels on either side.

From the street, the door looks nice (matte black was recommended, but I would suggest going with a glossy finish - matte shows every fingerprint and speck of dust). Unfortunately, up close the craftsmanship, quality and post sales service has been poor.

Door purchased in 2012, within the first few months, a hairline cracked on one of the frosted windows, we called in and emailed and it still needs to be replaced. The door is poorly insulated and up close you can see gaps in the drywall from the original frame being removed.

Sloppy work done on our project. We have been trying to work through the service manager, Justin for several years with no success.