Anchor Home Comfort

Formerly Anchor Climate Care
Heating & Air Conditioning
Ottawa ON K1C 4M8
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Anchor Home Comfort

Average customer rating:
9.6 10 (132 reviews)

Sort by

blayr
blayr
1 review Ottawa, ON
10/10

A/c not working

While watching a friend's home, the a/c unit stopped working. As it was not my residence I called to inquire about possible causes or fixes. My call was returned within 15 minutes and the technician was very helpful and understanding of my concerns. He attended within a short period of time and completed a full review of the a/c unit as well as the vent/duct/furnace. My concerns were very much quelled and my house was cooled within the next hour with the a/c back up and running.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thanks for the great review! Happy the AC is back up and running during this heat wave.

Adam M.
Adam M.
1 review Ottawa, ON
10/10

Air conditioning diagnostic and repair

Air conditioner was repaired promptly and everything was explained thoroughly. The technician (Shannon) who provided the service was excellent!

Approximate cost of services:
$280.00
Was this review helpful?
Company Response

Thank You for the kind review

cbalsom
cbalsom
1 review , ON
10/10

Annual cleaning and inspection of furnace and air conditioning units.

Very efficient service. Shannon was very friendly and knowledgeable. Would love to have him do the service calls anytime.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

thank you for taking the time to write such a nice review

shelia.michel
shelia.michel
1 review Ottawa, ON
10/10

Furnace

Maintenance of Furnace. Took the time to explain everything in detail. Very courteous. Put booties on to prevent from dirt. Excellent. Technician 0289 Matthew Mailly.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you for the kind review

adamwinchester
adamwinchester
1 review Ottawa, ON
10/10

Furnace Maintenance

Annual furnace maintenance. Punctual, friendly, efficient, thorough. Technician knew his stuff, had years of experience and gave honest opinions.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you for the kind review

Jean
Jean
1 review Ottawa, ON
10/10

Furnace maintenance

The Anchor Climate Care technician was knowledgeable and efficient. He did a thorough job and pointed out all areas of concern. All questions were answered promptly.
Cost of plan: $36/month

Approximate cost of services:
$36.00
Was this review helpful?
Company Response

Thank you for the kind review

Alex
Alex
1 review Ottawa, ON
10/10

Air Conditioner

AC Maintenence. Techs were punctual and polite. They provided options in a pressure free fashion.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you for the great review.

cjs40717
cjs40717
1 review Ottawa, ON
10/10

AC Maintenance

We have had Shannon here for many years doing our maintenance on our furnace, air conditioner and fireplaces. You couldn't send a nicer more reliable guy. It is always a pleasure when Shannon is here.

This time Shannon had a trainee with him and he had the patience to go through everything with him and help in his guidance. This trainee has a great mentor.

Approximate cost of services:
$149.00
Was this review helpful?
Company Response

Thanks for the great review. We appreciate the feedback on Shannon.

Private User
Private User
Private User reviews Ottawa, ON
10/10

AC service doagnostic

Great customer service! Quang is Very good at what he does and he answered all my questions in a way that was easy for me to understand. I'm very happy with this experience.

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Thank you for the great review and comments about Quang. We will be sure to pass them on.

Private User
Private User
Private User reviews Ottawa, ON
10/10

AIR CONDITIONER

SHANON IS THE TECHNICIAN WHO ATTENDED JULY 12,2017, TO CHECK OUR AIR COND. UNIT. HE DEMONSTATED MUCH PROFESSIONALISM AND WAS ABLE TO CLEARLY EXPLAIN PROBLEMS RELATED TO OUR A/C. HE WAS VERY COURTEOUS AND DID NOT PRESSURE US INTO BUYING ANY PRODUCT RELATED TO THE BUSINESS. MY WIFE AND I WERE VERY PLEASED WITH HIS SERVICE AND WILL ENDEAVOR TO HAVE HIM ATTEND IF OTHER PROBLEM EVER PRESENTS ITSELF. WE WILL BE PURCHASING NEW UNIT. THANK YOU.

Approximate cost of services:
$168.00
Was this review helpful?
Company Response

Thank you for the kind review. Shannon has been helping our customers for over 20 years now

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Anchor Home Comfort

For over 40 years, Anchor Home Comfort has been the trusted provider of HVAC services in Ottawa. We specialize in ensuring your home's comfort with our comprehensive range of HVAC solutions, including heating, cooling, air quality, plumbing, and electrical services.

We pride ourselves on quality work and customer satisfaction. Our expert technicians provide top-notch service for repairs, tune-ups, or complete installations of furnaces and air conditioners.

We offer 24/7/365 service because we know that HVAC issues can arise at any time. Whether it's a hot summer day or a chilly winter night, you can rely on Anchor Home Comfort to promptly address your heating and cooling needs. Our certified HVAC technicians are available even after hours, including weekends and holidays, at no extra charge.

Our service areas extend beyond Ottawa to include nearby communities such as Arnprior, Clarence, Embrun, Manotick, Orleans, and Rockland.

Experience the Anchor Home Comfort difference and enjoy unparalleled comfort in your home. Contact us today for reliable HVAC services that you can trust!

CATEGORIES
Heating & Air Conditioning, Electricians, Lighting, and Plumbing
PRODUCTS
- Furnaces - Air Conditioners - Humidifiers - Air Cleaners - Heat Recovery Ventilators (HRVs) - Hot Water Heaters/Tanks - Heat pump - Boilers - Generators - EV chargers - UV Air purifiers
SERVICES
- HVAC - Furnace installation - Furnace repair - Home furnace maintenance - Air conditioning installation - Air conditioning repair - Hot water heater installation - Water heater maintenance - Plumbing services, including repairs and installations - Electrical services, including repairs and installations - Drains and sewers, including repairs and maintenance - Generators - Duct Cleaning - Water Heater/Tanks - Water Purification
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, Moovair
WEBSITE
https://anchorhomecomfort.com/
YEAR ESTABLISHED
1986
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash
LICENSES
TSSA & ECRA/ESA Licenses
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% guarantee on one year Parts & Labour on any repair
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.