Eavestrough & leaf guard replacement
Two stars for these guys for showing up on time and completing the job the same day. Unfortunately, the job that was completed was not of good quality at all and the workmanship was exposed during the rainy season in September.
The first major issue was the leaf guard that was installed by Tony and team. As the other poster suggested, the guards are of inferior quality and cannot handle a normal rain event. Water starts pouring from top of the gutters and splashing everywhere. It was worst at the entrance door with water entering inside the house. These guys came in and removed the guard from the front entrance. This fixed the problem there, but I found later that the same issue is happening at other places as well.
Second issue relates to the puddling of water. They suggested eliminating the three downspouts from one side of the wall and transferring the rain load from one roof to the other culminating in one downspout only. I agreed to it thinking that it will not cause an issue but after a normal rain event I saw massive amount of water puddling besides this downspout, as it was carrying the load of two other removed downspouts. They suggested that I dig a hole and put a diverter. However, this downspout is installed right besides electric service lines and the ground cannot be dug.
They initially agreed to come fix the issues but after numerous calls and texts stopped picking up the phone. Extremely disappointed and cannot recommend them to anyone.
- Approximate cost of services:
- $2,600.00
- Company Response
Hi Cathy, as you may recall it was raining all weekend and I called you Saturday morning to inform you if we would be able to reschedule. No one picked up. I called again twice on Sunday and no pick up. We're sorry that you weren't able to get a hold of us and vice versa. We would be more than happy to come give you 10 years warranty like we had originally agreed to. You can call us at (647)330-1733.
Thank you
Lin's Aluminum