Excellence Security & Automation

Home Automation
Kitchener ON N2H 5Z6
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Write a Review

Niagara F.
Niagara F.
1 review Niagara Falls, ON
8/10

Home security system

The installation was a bit more complicated since I wanted the security camera mounted on the brick wall in our driveway. I purchased all the required materials for the installation. Jon and his installation guy worked into the night to install our camera and Jon had to return later with another cable for the camera. Overall the work completed was satisfactory. I do not like the Fluent camera recording system however. The live feed is great but the motion detection setting to capture clips is very particular. I have tried adjusting the settings multiple times to no avail. Unfortunately my husbands car was vandalized in our driveway and the camera caught nothing. Also the camera only records clips. There is no option for full time recording. When your account reaches the 1000 clip upload maximum the camera does not record any more clips. It does not delete the oldest first to make room for more. I have not had any false alarms from the motion detector so that is a plus. Also the Fluent app is fairly easy to use. I would be much happier with this system if they offered a home based live feed storage system that could keep 24-48hours of continuous recording on a hard drive. The clip system could be a back-up.

Approximate cost of services:
$0.00
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Company Response

Good afternoon.

Thank you for the security and automation review! We appreciate your feedback for camera and its functionality. Please contact us if there is anything we can do for you.