GlassMate Window Cleaning

Window & Gutter Cleaning
Ottawa ON K2E 6T8
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Window & Gutter Cleaning
GlassMate Window Cleaning
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93%

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Reviews for GlassMate Window Cleaning

Average customer rating:
9.5 10 (119 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
10/10

Great service

We have been using GlassMate Window Solutions for our window cleaning for many years now, and we always receive great service. The staff are courteous and friendly. During the pandemic, once it was permissible for them to work indoors again, they were careful to wear masks, and are always careful to remove their shoes when coming indoors. They make sure we are satisfied with the results. In particular, we have one window that is quite difficult to clean, and they will go at it multiple times to ensure it is cleaned properly, with no streaks. They also clean the screens when they are doing the inside of the windows.
The cost of $130 was for 16 exterior windows (many of them double-casement windows) and 3 large picture windows.

Approximate cost of services:
$130.00
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Company Response

Hi!

We are always so appreciative to have customers like you. You’ve given us your commitment and in return, we commit to providing the same 5-star service to you. Keeping you happy for more years to come is our goal! We are so glad that the crew was professional, respectful and friendly and that you were satisfied with your window cleaning.
Thank you for your review and thank you again for choosing GlassMate. We hope that you have a great day!

Chantale in Toronto
Chantale in Toronto
4 reviews Ottawa, ON
10/10

Window cleaning

Recommend! This team is extremely professional and efficient. They arrived at the scheduled time and quickly (and diligently) washed my second story windows. The result is excellent! I will most certainly seek their services again in the Spring.

Approximate cost of services:
$146.00
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Company Response

Hello! Thank you for taking a moment to share your experience with GlassMate Window Cleaning. We pride ourselves on delivering excellent service to our customers and so we’re happy that you found your window cleaning to be just that! Our crew is always committed to providing high-quality customer service, and we’re thrilled that was your experience. Thanks again for leaving a review and recommendation. We are looking forward to working with you again!

Private User
Private User
Private User reviews Toronto, ON
0/10

Window and gutter cleaning

Originally hired to wash the windows and upon arrival they said it was only for outside so I said to do the inside and outside. $565. I work from home and was distracted when the supervisor came in to suggest gutter cleaning and quoted additional costs. I said yes and after three hours of work for three workers, was handed a bill of $1800 including tax. That is over $500 an hour for three unskilled workers. They did not clean up after themselves, left the hose turned on which I didn’t realize till two days later. This is their tactic, they come to do one job and then advise of my more work should be done. Not professional, did not clean up after themselves.

Approximate cost of services:
$1,800.00
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Company Response

Hello,

We appreciate you for taking the time to share your experience. As you shared in your review, the service was not up to par with our usual work and for this, we do apologize. We pride ourselves on our quality work and customer service, so we completely understand why you were frustrated with your service given that the work was not of our usual quality and there was a lack of professionalism. Our crews are highly trained and skilled, and we have since made changes to ensure that all our teams are above our standards. We do offer additional services to ensure that our clients understand that taking care of the exterior of the home has a lot of beneficial value, especially financial value to avoid costly repairs in the future due to neglect. We never want our clients to feel blindsided by additional services or costs, so we apologize for that. However, we do always make sure to confirm pricing with our clients for those additional fees. With the new changes set in place since then, we hope that we can regain your trust and show you why GlassMate Window Cleaning is the best exterior house cleaning company. Have an amazing day.

Private User
Private User
Private User reviews Ottawa, ON
10/10

interior and exterior window cleaning

I hired GlassMate to clean the windows of a window wall, 2 stories high, both interior and exterior. They arrived at the scheduled time, worked diligently and did a great job.
I will use this company again and would not hesitate to recommend them to others.

Approximate cost of services:
$146.00
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Company Response

Hi there!

We are happy to hear that you were happy with your interior and exterior window cleaning service. We pride ourselves on being punctual, professional and efficient to ensure that we are providing high-quality work and customer service. Glad to hear that we will work with you in the future and that you would recommend GlassMate Window Claning. That truly means a lot to us! Thank you again for choosing GlassMate Window Cleaning and we hope you have a great day!

Marj
Marj
1 review Ottawa, ON
10/10

Gutter/Eavestrough/Window Cleaning

We were very impressed with the service we received from GlassMate Window Solutions. The team consisted of Arteen, Liz & Kevin who were professional, hard working and efficient. They truly worked well together. The eavestrough look brand new, the gutters are spotless & the windows glimmer. We will definitely recommend this company to neighbours & friends & look forward to using their services in the future.

Approximate cost of services:
$580.00
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Company Response

Hey Marj!

Thank you kindly. Your positive feedback is the response we strive to earn from our clients. Knowing that we have accomplished that in your gutter, eavestrough and window cleaning service is absolutely fantastic! Keeping you happy for years to come is our goal! We are so glad that Arteen, Liz & Kevin kept you happy and that you were impressed with their window, eavestrough and gutter cleaning. Thank you for your feedback and recommendations to your neighbours and friends. We also are looking forward to servicing you in the future! Cheers.

Runningman
Runningman
1 review , ON
10/10

Gutter cleaning

Liz, Kevin and Manu, awesome job cleaning my gutters!! The team was working on my neighbors house and was able to fit me in on short notice, friendly and courteous.

Approximate cost of services:
$100.00
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Company Response

Hello! Thank you so much for your review. We're super motivated by your positive feedback and glad to hear that this was your experience as we do whatever possible to ensure that our clients are satisfied and happy with our service. We’re thrilled to hear that this was your experience with Liz, Kevin and Manu working on your gutters. Thanks again for choosing GlassMate Window Cleaning and we hope to work with you again in the future! Have a great day.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Great job

I was very pleased with the politeness of the team and the conscientious approach they demonstrated to the job at hand. They worked hard to remove the screens and did a thorough job of cleaning our windows.

Approximate cost of services:
$150.00
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Company Response

Thank you for hiring Glassmate to wash your windows. We are happy to hear that you have liked our service and gave us a positive feedback! We appreciate your business and look forward to working for you in the future.

Oksana
Oksana
1 review Ottawa, ON
10/10

Windows cleaning

Very good service! We are satisfied with quality!
Our house looks great: nice and clean.
Will use this service again and certainly will
recommend to our friends.
Thank you for your great work!

Approximate cost of services:
$1,800.00
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Company Response

Thank you Oksana for trusting us and doing business with us. We appreciate your great feedback and looking forward to working for you in the future.

Private User
Private User
Private User reviews Arnprior, ON
10/10

Premium Window Cleaning Exterior & Interior

Mina and the GlassMate team arrived early for the appointment and did a first class job cleaning the glass, frames and ledges. This is the second time I have used GlassMate for this service and on each occasion the team were extremely polite, respectful and did excellent work.

Approximate cost of services:
$450.00
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Company Response

Thank you so much for hiring us again. We appreciate your feedback and look forward to working for you again.

Jenn B
Jenn B
0 reviews Perth, ON
10/10

Window & Siding Cleaning

I have to say “Team Red” (Kevin, Mina, Manu & Liz) did an amazing job on our window and siding. They payed close attention to detail and were very communicative with their processes. Very happy with the result and with the professional friendly attitudes of the window professionals. Thank you!!

Approximate cost of services:
$800.00
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Company Response

Thank you so much Jenn for appreciating! We're thrilled to hear that you are happy and satisfied with our team and our service. Looking forward to working for you again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about GlassMate Window Cleaning

Ottawa's best-rated window, gutter and siding cleaning company. Over 13000 satisfied clients in Ottawa region and over 800 Five-Star Reviews! By choosing GlassMate we can assure you that you will have professional people working for you. You can rest assured that your windows , or eaves or the exterior of your house will be cleaned by trained and insured cleaners.

Our goal is to build a long-term relationship with our clients. Providing best services is our top priority. Our Goal is to provide you with the best service in: Window Cleaning, Eaves Cleaning, Siding ( Exterior house) Cleaning and more.

GlassMate uses products that are environmentally friendly and biodegradable. Protection of the environment is one of our top priorities.

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CATEGORIES
Window & Gutter Cleaning and House Cleaning Exteriors
SERVICES
Winding Cleaning Gutter Cleaning Eavestrough Cleaning Siding Cleaning Commercial- Residential-Industrial-Condominium Gutter Whitening Exterior House Cleaning Vinyl Siding Cleaning
SPECIALITIES
Residential Cleaning Commercial Cleaning
WEBSITE
https://www.glassmate.ca
NUMBER OF EMPLOYEES
35
PAYMENT METHOD
ALL Major Payment types Accepted.
LICENSES
Working at Heights and all Safety Certifications
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Quality Guaranteed
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.