Capital Comfort Windows And Doors

Windows & Doors Installation & Service
ON K2H 9G1
Write a Review
Write a Review

Recommended Professionals

97%(387 reviews)
95%(233 reviews)
99%(32 reviews)
97%(387 reviews)
95%(233 reviews)
99%(32 reviews)
HomeStars
Windows & Doors Installation & Service
Capital Comfort Windows And Doors
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

57%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Capital Comfort Windows And Doors

Average customer rating:
7.6 10 (16 reviews)

Sort by

jncadesky
jncadesky
3 reviews Ottawa, ON
0/10

Avoid at all costs!

I hired Capital Comfort to replace 9 windows in our house. I had hired them a few years before for a different job and was satisfied, so had no reason to expect any different. They took measurements, gave an estimate and then nothing. After months of silence I grew increasingly worried. I kept calling and calling. Mostly I had no response. When someone did answer, I kept getting the run around, getting a vague date for installation. Its been over a year and nothing except aggravation. They took my deposit but I have no confidence the company will ever install a new window in my home. The lack of transparency, dishonesty and overall unprofessionalism mean this company is to be avoided at all costs!

Approximate cost of services:
$9,800.00
Was this review helpful?
Private User
Private User
Private User reviews Ottawa, ON
0/10

BE AWARE OF Capital Confort Windows and Doors

Work was never completed, they disappear with down payment and never come back. Be aware, this company has affected many customers in the Ottawa area. Just check the negative reviews on the web.

Approximate cost of services:
$3,000.00
Was this review helpful?
Sharon B
Sharon B
0 reviews Ottawa, ON
0/10

DO NOT USE THIS COMPANY

This company took my Mother in law for a fool, we had to have another company pick up door and install and he refuses to call us back or give us deposit back. I have left multiple message and emails and have not heard back. Previous employees have called us telling us exactly what the owner Alex was doing and telling customers to sue him to get the get their money.

Approximate cost of services:
$5,000.00
Was this review helpful?
Mario P
Mario P
0 reviews Ottawa, ON
2/10

JOB INCOMPLETE - DO NOT USE - Terrible Communication

Quality of windows is not what I had been pitched.

Told I would able to qualify for an Energy Rebate once windows were installed & they did not qualify!

Quality of Interior finishing (ie. Trim & etc) could defiantly be improved

Master bedroom window was ordered wrong (smaller by 16") & it has been almost 14 months from this post since I ordered the windows, almost 9+ Months since all the windows were installed & STILL I do not have a finished Master bedroom window! They temp installed the wrong one & are hoping I just stop bothering them YET I paid for it to be finished & Installed PROPERLY!!!!!

The Owner Alex has TERRIBLE Communication & lets his secretary run the show & she doesnt have the slightest clue as to whats going on or what orders are in, they pretty much dump everything on the installers which are great guys!

Approximate cost of services:
$16,000.00
Was this review helpful?
RachelP
RachelP
1 review Toronto, ON
10/10

Fast and CLEAN!

The team at CWD was very respectful and very clean. I was MORE than happy with the results and have recommended them to my family and friends! Great guys. even better results.

Approximate cost of services:
$3,000.00
Was this review helpful?
Private User
Private User
Private User reviews Ottawa, ON
10/10

Windows and doors

I am very pleased with the results of the installation of my windows and doors. The workers were very kind and polite. Not to mention, extremely efficient with their job.

Approximate cost of services:
$1,013,020.00
Was this review helpful?
Company Response

Thank you for your great review!

Lisa in Guelph
Lisa in Guelph
1 review Guelph, ON
10/10

Awesome Team

We needed a new kitchen window and side door. The door was to replace the existing one plus the storm door. The front door also needed to be fitted properly, as it had not been installed well (by another company). The guys were friendly, professional, fast and tidy. I have recommended them to lots of friends, for any future projects.

Approximate cost of services:
$2,100.00
Was this review helpful?
Company Response

Thank you. we are glad you are happy!

Private User
Private User
1 review Ottawa, ON
10/10

Window replacement

I am really impressed with the professionalism of the sales and installation crew as well as the quality of the product. I definitely recommend them. Installation went smoothly from beginning to end.

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Thank you. We are glad you are happy!

Karen M in Ottawa
Karen M in Ottawa
1 review Ottawa, ON
10/10

Window Replacement

Capital Comfort Windows did a great job installing our windows. The process from initial consultation to completion was effortless because of their knowledge and professionalism. The installers were very friendly, worked efficiently, and the house was cleaned up after. I highly recommend this company.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thank you Karen.

Swab in Nepean
Swab in Nepean
1 review Ottawa, ON
9/10

Window replacement

Service from start to finish was timely and very professional. Alex went out of his way to get our work into the system before the rebate expired. The installers worked diligently to finish the job in a short time, with little interruption to our routine.
Thank you.

Approximate cost of services:
$7,500.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Capital Comfort Windows And Doors

We have been satisfying customers in eastern Ontario for over 19 years. Prior to that we specialized in multi unit low rise commercial applications only. We love what we do and strive to outperform expectations. At Capital Comfort Windows & Doors we carefully assessed the market to deliver you high ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Windows & Doors Installation & Service pros in Ottawa?