Action Home Services

Rinat was wonderful in delivering us a beautiful front walkway
Within 2 days Start to Finish. The team brought over on the project was friendly and respectful and responded to any questions with knowledgeable answers.

Rinat checked in with us in a timely manner to ensure we were satisfied with the progress and had any concerns at the end of the project.
I would use and recommend Rinat and Home Action Services to anyone looking at home improvement projects in the future.

I got several quotes for my backyard reno (pool and landscaping) and ultimately decided to go with Action Home Services. From the moment I signed the contract, everyone I worked with at the company was fantastic: the owner John, the operations manager Simon, the designer Kin, the project managers Renat and Esteban and all the workers. I wanted to specially single out Esteban and Kin who were incredibly knowledgeable, patient and kind with their time despite my endless questions. Totally recommended 10/10

Ron was knowledgeable and kept me informed of the progress of the work. He is courteous. Work was done as expected and to my satisfaction.

Rinat and the team were fantastic from start to finish. Highly professional and worked very hard to get the project completed as soon as possible (always a risk with delays and on/off work). Would recommend.

Did a lot of research when I was looking to have some major landscaping done in my backyard and am so glad I found Action Home Services. The entire experience was great. I have worked with other contractors in the past and have to say the level of communication throughout the entire process was impressive.

It was especially nice to have a dedicated Project Manager (Rinat) that was on site regularly throughout the project and extremely responsive whenever we had questions.

I have more landscaping work that I want done next Spring and will be reaching out to Action without hesitation. They are the only company that I will work with going forward.

AHS was easy to work with, committed to quality and we are very happy with the end result.

Once again, Action Home Services have EXCEEDED our expectations!
John's team of Shilin, Arthur, Renat and his crew, have delivered us an exceptional work shed, as we expected!
The workmanship, craftmanship attention to detail and the design by Shilin, put a smile on our faces, each time we look at our shed.
I highly recommend Action Home Services, simply put, it's truly a pleasure working with John and his team, you will not be disappointed!
Thank you everyone!

Action Homes did a fantastic job rehabilitating our crumbling front stairs and courtyard. There recommended a great course of action which was cost effective, strong structurally and aesthetically pleasing. They job was completed on time and on budget and they were a highly responsive and professional organization to work with. Highly recommended.

We were very disappointed with the quality control and professionalism from AHS. We found that they didnt anticipate or adapt to any issues - most significantly that they failed to advise us that we needed a permit for driveway work. This led a shutdown from the city and several month delay while we had to get the correct permits. Once the permit was issued at the start of July, AHS demonstrated no urgency in finishing the project and took until last week in mid-November to have the final touches completed. Due to our frustrations with AHS, we never even pursued the trees and softscaping that we had put together with their designers, and missed an entire growing season as a result of their delays.

We also had issues with AHS project manager presenting the work to us as completed with significant and obvious deficiencies. I can surmise that he never inspected his crews work or had inspected it but was okay with the subpar results. Among the obvious deficiencies were lacking backfill around drains, exposed clay without river rock coverage in a side area, irrigation heads sticking up well above grade, irrigation lines not being buried, irrigation lines being left in the middle of a garden bed where trees are to be planted, and forgetting about putting down mulch (pictures all attached)

We ended up narrowing the scope of our job and will be getting lighting and planting done through other avenues as AHS did not demonstrate any ability to provide a properly finished and polished project. Anyone hiring AHS should expect to have to act as a project manager themselves; I found I had to extensively research the requirements of each facet of our landscaping and inspect every step of the project as our AHS project manager did not do so himself.

AHS was very easy to work with and completed the work very well and in a timely manner. I would 100% recommend their work!