Beware if you go by Victor's word - it means nothing! I initially spoke to Victor and received an estimate of 4.5 - 6.5 hrs to move based on - 60 boxes, one couch, office, bedroom, a few cabinets. Basically a 1/2 house. On moving day Victor was 3.5 hours late - he didn't realize the night before was frigid temperatures and did not prepare his vehicle for it. It wouldn't start. His recommendation: Move me the next day. That was not an option! Once he showed up with 2 men and a 26ft truck he visually inspected and advised I would take up to 60% space in the truck and there was no mention of longer time needed due to the amount of stuff, He also forgot the move was from Calgary to Airdrie. 14 hours later!!! the move was almost completed. He was not able to move all my stuff in the truck and he couldn't move my motorcycle which was one of the main reasons I chose his company. Good thing, as he needed to come back the next day and move the rest and he said he was moving this for "free". I reminded him, I paid $1600 for the move and he needed to complete it. Victor took NO responsibility for quoting 6.5 hrs and taking 14 hours. All he could say,,,, his men worked hard (which they did, but after 8-9 hrs they slowed down tremendously as they were tired!) and I "have a lot of stuff". Yes Victor, you knew how much stuff I had and still you took 14 hrs. Other estimates quoted 3 men and 8 hrs. This would have been MUCH cheaper! Victor also mentioned that if he used 3 men @ $149 hr for 7hrs would be more than the 2 men @ 109 hr. I think NOT - 3 men would have not taken as long so I would have been better off with 3 men. BEWARE and get everything in writing with a MAXIMUM charge quote, otherwise you will be at Victor's mercy.
- Approximate cost of services:
- $1,600.00
- Company Response
Tracy,you are a big liar!!The 27 ft truck was fully loaded and this does not match your cargo description from the above! You estimated your belongings for 500 - 1000 lbs and you said 2 man crew will be more than enough and you rejected the offer of 3 man crew because it was more expensive. When we arrived at the pick up address we saw 1800 sq ft house full with furniture and heavy boxes not to mention that the distance from your main door to the loading area was 100 ft .You did not even bother to shovel the walking distance of the snow. No wonder it took the crew 6.5 hours to load the truck. And don`t forget that what ever was left behind (12 items) was brought to your new place absolutely for free!! And that was a discount for you for not finishing the job in one day. Next time when you call a moving company be so kind to tell them everything you have to move and do not `catch` them by the estimate they make on a smaller load done according to your description which in fact had nothing to do with your 9,200 lbs we moved that day in the cold weather and through the snow.
Address, City, Province
AirdrieProject Status:
Planning & BudgetingDate of Move
Friday, January 5th, 2018Type of Move
Full ServiceWhat kind of location is this?
Home/ResidencePacking Required
NoAre you the owner or authorized to make property changes?
YesWill you need any vehicles transported?
YesMove Weight (lbs) & Size
Partial Home - 500 to 1000 lbs