Picture Perfect TV Repair

The labour and parts were covered by LG. Craig helped me with getting my warranty approved. Craig arrived right on time and wore a mask due to the Covid pandemic. He was very courteous and even removed his shoes. He finished his repair in only one hour. Set the TV back up and did a final test. He explained everything he had done to my fullest satisfaction. Cleaned up and was gone. Very nice gentleman to chat with. I would highly recommend Picture Perfect to anyone. Just want to say THANKS Craig. You can bet that I’ll be keeping your card on file. Best service I’ve ever had.

After having a long strings of e-mail and lenghty conversation with LG Customer care centre, i finally spoke to a very sensible person when Craig gave me a phone call to set up the pick of our TV set. Simple question and one piece of information, you'll know right away that he knows what he's doing.

Craig Harrison is very professional in every way. He is kind, honest, a real gentleman and most of all, excellent knowledge of his job.

When we opened the cottage in the Kawarthas in early spring last year (2015) our LG flatscreen TV - which we had left in the cottage over the winter - was dead. After a lot of troubleshooting, the manufacturer, LG, recommended their authorized service provider, Craig Harrison, owner of Picture Perfect TV Repair in Blackstock, Ontario. The same week we called him, Craig Harrison made the trip to Fenelon Falls and picked up the TV, took it back to his shop, and within a few days, had it repaired for our pick-up. It needed a replacement part - the electronic equivalent of what used to be "picture tube." We were extremely grateful for the quick turnaround time - but especially for Craig making the trip to pick up the TV at a time we were unable to deliver it to him. The TV has worked perfectly ever since. Great service at a very reasonable price!