Smart Choice Windows & Doors

Windows & Doors Installation & Service
Vaughan ON L4K 3R4
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ANN in Toronto
ANN in Toronto
5 reviews , ON
3/10

Poor customer service

Purchased double front doors, first winter I felt cold air blow in, and the doors actually froze shut so I couldn't open them! I actually wanted storm doors but was suckered in to replace the entire double door entry way. Nothing wrong with original doors, except one door needed window repaced. In the winter I called for service, called when I was at work and asked them to call back in 10 minutes, they never did. I got sidetracked and never followed up. Now I'm hiring another company to supply and install the storm doors I originally wanted, at half the price. Their salesman said the storm doors would have cost 4000., same price as new doors. Should have kicked him out of the house.

Approximate cost of services:
$4,000.00
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Company Response

Hello Ann. Sorry to hear about your problem. We apologize if we missed your call or didn't follow up. Please email us your information to info@smartchoicewindows.ca. We will come to check your door. Thank you