Expertise Better in Some Areas
We had Cross Cuts managed a couple of projects for us. The owner is honest, well trained as an electrician and well meaning. We found both the experience level of the team and turnover to be a challenge in getting anything done right, at least the first time, and many things were just ok, not great. Not so shoddy that we wouldn't pay, but nothing was ever done or completed 100% to our satisfaction. Scheduling was always an issue but I can appreciate how busy contractors are these days and just the fact that they showed up at some point, puts them above many others. While the owner seems to have a competence beyond his base trade, many of the interns are learning on your $$ and the work reflects someone who is learning. Lastly, while the owner had many good suggestions and ideas, we felt too many decisions where made without our feedback or approval and we were not 100% happy with what was done but more dissatisfied that we were not given the choice or discussion in advance but then expected to pay for what was done. I think the company would benefit greatly from having a real project manager and some more seasoned trades people.
- Approximate cost of services:
- $100,000.00