Winmar Restoration Services (Markham)

My basement flooded and my insurance company set up an appointment with winmar to come to restore it. They came by and stripped all the damaged paneling and and that was fine. After that I was told I would get a quote for a for a repair within a couple weeks period after a couple weeks I called the project manager and he said that he would have it for me in another week. That following week I hadn't heard from him so I gave him another week to and then I called back to see what was up I also left him a message. It's now been 4 weeks and I still haven't heard from him. I did call when Mars office and left a message but I still did not get a response back. I find it very disconcerting when a business does not return a call and they're late with their quotes continuously. I cannot in good conscience recommend this company because of the lack of communication. A simple returning calls I'm sorry it's still not ready would have been sufficient. Perhaps other project managers are better communicators and able to adhere to timelines more efficiently. It's disconcerting when a friend of mine has received a quote from a different company weeks earlier and they've had their claim later than me.