Smith And Sons Roofing

Had my shingles replaced last year and upon completion I noticed both bathroom vents rattled in the wind that never rattled before. Smith & Son came back and replaced the vent caps twice but still the noise was there on windy days. They sent another roofer (their choice) to inspect the caps and of course they said it wasn't the caps but he did say due to the banging and hammering it could have loosened something in the attic or the flapper that is in the fan. His solution was to tear out all the venting and replace with flex hose and a goose neck vent, this would now make 3 different vent caps they have tried. I felt this was quite an invasive task considering I've lived in the house for 15 years and never had an issue with bathroom vents until the roof was done. Not once did they offer to go into the attic to see if something was in fact loose. I was told after several months and many phone calls they were out of options and that they have never had this problem before and have now left me with this problem to solve myself. I was told that they did more for me than they would have done for anyone else. WOW that's great customer service isn't it. The crew that did the work were untidy, they left nails and shingles that they had to come back to clean up. Upon cleaning up the nails and shingles, a water bottle was found in the gutter and I was also left with an oil stain in my driveway from their truck. I am so disappointed with the outcome and the very poor customer service that this company has shown. I now have to figure out what has happened and put out money to have it fixed. Extremely disappointed with this company and wish I had gone with someone else.