Glen Abbey Plumbing

They came to fix a minor leak under the kitchen sink. Told me they had to change the baskets of the sink - which they did - Only now they have created a larger leak under the sink and claim its not a related problem. So now there is more water under the sink than before. HOW IS THAT POSSIBLE!!!! I have handymen come and do a better, clean and efficient job and the cost is even cheaper. Talking to the owner, he was rude and claimed that he is the professional and knows better and did not want to listen to anything I had to say as a customer. Also, One would think that being plumbers they would bring their own rags and buckets to clean up the excess glue that they put on pipes or to contain the water overflow, instead of just using stuff without asking. I would never recommend this company to anyone, not even my worst enemy.

I called Glenn Abbey Plumbing, which was well reviewed and close to home. Who shows up at the door instead? An AMcKenna truck, whose company had bad reviews. They said they bought the other company. I had a deadline and regrettably, let them do the job. This is misrepresentation. In my profession, you lose your license for such practices. This is bait-and-switch. And did not set up a relationship of trust.
I asked them to fix a toilet. I have three others like it which work fine using non-OEM parts from Home Depot. To their credit, they at least humoured me by installing aftermarket parts. Whether they did this honestly is debatable, because the problem persisted and they had to install a new toilet. I am accustomed to most plumbing and HVAC contractors trying to upsell unnecessary procedures. The $90 phone estimate ballooned to $600. They completed this quickly, guaranteed it, and promised the toilet would work with aftermarket parts. I just wouldn't hire them again.