Real Canadian Movers

The best movers that I have used ever. I am very very satisfied from their services. Highly Recommended!

The move was booked for 9am but the crew didn't show up. By 9:30 we had called them several times, but no one was answering. At 9:40 Alex called to let us know the crew worked till 4am, but would be there by 10:30. They showed up at 10:40.

This move had two pickups, about 2 blocks apart, with 3 movers. It took 45 minutes to load 8 items (only one requiring 2 men) and drive to the second stop. By the time they got to the second stop they had 90 minutes on our moving window to get everything done.

As soon as Alex got to the second stop he said they'd be unable to move the TV. We had cleared this with Jan at their office weeks in advance. He said that if they moved it there'd be no insurance. This disagreement lead to Alex cancelling the move.

In an attempt to salvage the situation Jan offered $500 worth of insurance for $250. This is for a TV which would likely cost $2000 to replace. She had previously said there'd be no problem moving the TV and that it would be covered by insurance.

At this point she insisted that it was oversized, though she hadn't inquired about the size during the booking (it's a 65" TV). I asked what an appropriate size is and she claimed only the movers knew that. I asked how I could have possibly known it's oversized if she didn't. She accused me of knowing it's oversized: "why else would you be asking if it's be covered by insurance?".

In the end, after an hour of arguing on the phone our deposit was returned, and the items from the first location were dropped off at the second location.

If you're booking movers until 4am, then from 9am you're not giving your workers enough time to rest. They were slow, agitated, and said they "felt rushed".

I wish I knew about this site beforehand. Just glad we're not renters because we'd be truly screwed. Cancelling a booking on someone due to your own negligence is incredibly unprofessional.

I just moved to Vancouver, and asked this company for moving but they really did the worst job I've ever seen. Super slow and the leader, Alex, was not nice at all.

They made an already stressful day even more stressful. Alex and his team started out well, they were slow but it was a hot day so I'll give them that. We moved just 16KM within the city so about a 15 mins drive tops, it took them an hour to get from the old place to the new place. I left after them, and arrived before them at the new house and waited around for another 45 mins before they arrived.

I didn't say anything giving them the benefit of doubt that maybe they got lost or what not.

When they arrived they said they didn't know it was a townhouse, and accused me of not providing the right information. However, when I asked for a quote you would assume before they took a job it is their responsibility to ask the right questions to know what the job for the day would be before sending a team. Why would that be on me for their lack of preparation. I did not appreciate the accusation.

Not only that in the middle of the move in they decided to move the truck now half empty, causing my sideboard to fall onto my dresser damaging both cabinets. They have still not stepped in to take responsibility to fix the items as they have promised, and blames me for not having the receipts for the items. It's one month, they only offered $200 to close this, which I haven't took because $200 will not repair the damages and asked for them to repair the furniture instead because I know it would cost more than $200 to repair.

As they have said they would do it this week the have now ghosted me. They are slow to respond even though they said that they will have this t resolved it within the week that it happened on moving day. It's now 4 days from being one month since moving day.

What I thought would be a professional company doesn't take responsibility to make things right. In the end I paid over $1600 for the move. Left with 2 pieces of broken furniture which would cost me $900 to replace.

The company has really showed me what a good moving company is like to be working with professional moving carrier. Real Canadian Movers was the best company I have ever selected in my previous moving.
I was given a great quote for the value of the move. It provided me with excellent communication from the beginning until end.
I appreciate you guys for doing professional business with me. My husband and I are very satisfied with the outcome of this job.
Definitely will be a returning customer. I appreciate all the hard work, I will be back whenever I need a mover.