Pave Way

Friendly in-person quote and good quality asphalt was used. However, they paved over the water shut-off valve. I stood over it and pointed it out to two separate workers before they started and they acknowledged. I then left for work and returned 30 minutes after they finished to find the valve missing. I immediately called the company, but was essentially told that it was my fault for paying them in full before inspecting their work. Nonetheless, they agreed to fix it once I had the location marked. After many no-shows and wasted vacation days, Pave Way finally came after 12 weeks. They hacked at the blue dot with a claw hammer and a nail, took one poke and said the valve could not be found. I was told to get the Region to do most of the work for them, and then Pave Way would return in the Spring to tidy it up. The valve is within my property line and is not the Regions responsibility, but after weeks of begging, they did me the favour (see photo) and I informed Pave Way. Months later, after more no-shows, Ive given up hope and now have to live with the ugly scar. It cost me a total of 5 vacation days to try and resolve this and Im done with it.