During this time of the year with frigid temperatures -10 to -21, my heating was not working as per set temperature. Diagnosis by a big name company tech revealed that the 20 year old furnace had served its purpose. 3 days out of heat and all the drama with the big name company, a friend suggested to call GLORS as he had dealt with GLORS before and had only great things to say. I called Vaibhav late in the evening who answered the phone although he was on vacation spending time with family, when he heard my situation, he patiently explained to me how this can be resolved quickly and all the benefits and advantages that come with the new furnace along with post sales support and all, at a much reasonable cost to what the big name company quoted. This all sounded great and I signed up immediately, and was extremely impressed by the way all this was handled and my heating was up and running in less than 24hrs. Great professional services provided by the technicians Mandy and Mike who were awesome, they arrived on time and patiently explained their plan of action, cleaning up after installation and providing a walk-through of the work that was completed, and emailing warranty and support documentation. They delivered top quality services, something I have not experienced in a long time and rare during these times. All star ratings for GLORS, I highly recommended their services. A big THANK YOU to GLORS Team Vaibhav, Mandy and Mike for their professionalism and stepping in to help during the hour of need.
- Approximate cost of services:
- $0.00
- Company Response
Thank Mr. Vijay for your feedback. We appreciate value of your time and support to share your experience with us.
-Team GLORS