The following is a final response of our client Jordana Yoselevsky in response to thanking her for being friendly, well organized and patient.
JORDANA: "Same with you, thank you so much, you have no idea how much easier you have made this move for me- have a safe drive."
Meaning, our client was very happy with our service and has referred other people after this move to use our services.
Just to clarify, the person, who posted this fake review is a scam. He calls himself a "boyfriend" of our client which in fact is a lie. He has polluted the social media with fake reviews about our "worst customer service", in fact, not even being our client. He was just at the door to receive our clients stuff in her absense and hand off money that our client has transferred to him. Instead, he tried offering drugs, stedoids and viagra to our driver to pay off for the move and wanted to pocket the money our client has transferred to him.
That's the reason why police was called by our driver and only after interfering in the situation this individual has handed the client's money to the driver. Client was absent at the time and was travelling from Vancouver to Calgary.
HOMESTARS WOULD NOT DELETE THIS FAKE REVIEW BECAUSE OUR DRIVER HAD TO ISSUE A CASH RECEIPT WITH THIS INDIVIDUALS' NAME ON IT, ASSUMING THAT HE IS OUR CLIENT, WHICH IS COMPLITELY FALSE.
The fact that this fraudulent individual has been offering drugs to our driver has been reported to the police and being investigated. Our client was also notified about the fact and is aware of it.
SAME FAKE REVIEWS WERE POSTED IN GOOGLE, BBB AND FACEBOOK.
For our valued existing and potential clients: always do your due diligence, check the rest of the reviews and compare to the single bad review. It's simple and obvious to spot a fake.
A side note to this fraudulent and unethical individual who posted this fake review: THANK YOU SO MUCH FOR SPENDING TIME TO POST IT AND FOR GIVING US AN EXTRA OPPORTUNITY TO PRESENT OUR QUALITY MOVING SERVICES AND AWARD WINNING COMPANY TO OTHER PEOPLE. YOU MADE OUR EFFORT A BIT EASIER.