Dmc Plumbing & Heating Solutions

Our furnace required a costly repair and ultimately a replacement was the best option. We contacted several companies to quote a new furnace and the addition of AC and went with Doug almost immediately. Not only was his pricing fair, he also took the time to explain what our options were, made recommendations on what we may require, was kind and seemed very trust worthy. Because our furnace could have died any moment, Doug penciled us in and had our new furnace and AC installed the following week. We feel Doug went above and beyond for our family by delivering what he promised very quickly, fixing an additional issue in our crawl space in regards to a lack of heating and cooling and even switched the colour of an outdoor pipe after I commented that it didnt match our house (sorry Doug!). Thank you for your time and patience with us. We will be a repeat customer in the future!

Highly recommend DMC Plumbing & Heating Solutions! Doug was extremely friendly to deal with. He even adjusted his schedule to accommodate an appointment this week... which far exceeded my expectations. He was responsive and kept me in the loop with what was required for my repair. Best of all, it came in LESS than what he originally thought!

The expertise and professionalism from this company are second to none! I will soon be replacing my furnace and hot water tank and DMC will be the company to do it, without question.

I found DMC Plumbing and Heating Solutions through a google search when my furnace needed to be replaced! All I can say is WOW! Doug responded to my inquiry within a few hours and came to take a look the next day. Doug was very accommodating when scheduling the installation and was extremely professional and communicative throughout the whole process. He did a impeccable job at a fair price! I highly recommend DMC Plumbing and Heating Solutions!

Doug was awesome today, took time to explain what he was doing. He was respectful, knowledgeable and very reasonably priced. I highly recommend DMC for your next fireplace service, furnace flush and plumbing questions/repairs.

Doug came to my house right on time, I explained to him that I’ve had two other companies try to fix my forced air furnace and both companies said they fixed it and of course 30 mins after they left furnace shut off again and they wouldn’t come back. Doug looked at the furnace for 20 mins and had it figured out. Ordered the part and left me a couple space heaters to keep the edge off. He arrived the next day installed the part and the furnace has worked perfectly ever since, can’t san enough good things about Doug. Highly recommend DMC

We are really pleased with recent plumbing work done by Doug of DMC Plumbing.
We asked him to install a “hydrant” for watering gardens in our front yard and fittings to connect to an irrigation system. The job was a complicated by having to Tee into the water supply line to our house immediately after the water meter. The pressure there is 90 psi so the connections needed to be pretty solid. And the irrigation fittings to be installed included two valves, a pressure reducer and irrigation control valve in addition to the hydrant. There was limited space to make all this work as we wanted the everything except the hydrant to fit under an irrigation box in the front lawn.
Doug’s initial comment was that the job looked interesting and he seemed to enjoy the challenge. He made two visits; one to do the estimate and then a second to do the installation work. It all turned out well. He used good quality fittings and was careful to make everything line up nicely which required some extra finesse in pipe bending.
We found him easy to get along with and accommodating to our requirements. He showed up on time, and confirmed in advance, which is appreciated.
In terms of costs, I would have liked to see a more detailed breakdown in his initial cost estimate because I’m a bit of a micro manager, but overall it seemed quite reasonable and I am thrilled with the way it all turned out. So we will certainly consider DMC Plumbing for any future work.

I originally called DMC to come and repair what I thought was a problem with the fireplace (extremely loud noise). Doug told me the noise was caused by a woodpecker on the roof and not the fireplace. (I have since observed a woodpecker making the same noise on my neighbour's chimney). Doug phoned to confirm the appointment the night before and arrived on time. He cleaned and serviced the fireplace. I would definitely recommend Doug. He was a pleasure to deal with.

One night, we stopped having heat in our house as there was a problem with our furnace, and after some troubleshooting by myself that wasn't successful, I contacted Doug from DMC Heating and Plumbing. He returned my call immediately and we made an appointment for the next day. Doug was on time, polite and very, very helpful. He solved our problem quickly by replacing the ignitor and also provided a little bit of maintenance to finish the job. We are so happy to have heat again and we are very happy to have found Doug and DMC, as they are now the company we are going to use for any future furnace/heating needs.

Excellent customer service! Was having issues with my fireplace, which turned out to be a switch issue. Doug was very friendly and great at explaining the issues and recommending courses of actions without putting any pressure on me to have them done. I had him clean out and service my fireplace given it's been probably 13 years since it has been done. He was responsive to my email inquiry (phoning me back, and detailing out what the next course of actions would be, other than some other places I had contacted). I'd highly recommend him! thanks!

This company is absolutely amazing. Doug was the service technician who came out to service our furnace. He was by far the best service technician we have ever dealt with. He let us know that it was the thermostat that had gone. The very thermostat that was replaced a year ago by another heating company that basically ripped us off both with a cheap thermostat replacement and the cost of the job. This con artist company charged twice as much with a cheap thermostat replacement. Doug on the other hand replaced the thermostat with a digital and far superior thermostat. He had such a big heart knowing we were conned by another company for the same job he gave us a break in the cost of the job. What a great company and what great people that work at this company. It's sad to say but there is not very many reliable and honest trades people out there. The very few honest and reliable trades people that are out there Doug and the DMC company are on the top of the list. Thank you from the bottom of my heart, Doug you have restored that you can trust some trades people.