Rick installed windows on the main floor of my home, approx 3 years ago, including a Bay window. I had issues with condensation and leakage from the start. The lock on two of the windows broke within 3 months. He did a terrible job of installing the Bay window. He left 1.5” gaps on each side of the cantilever resulting in a carpenter ant issue. When I called him about the issues, he had the nerve to give me a snide remark about my complaints.. His workmanship or lack thereof is reckless to say the least. It cost me $1200.00 to correct his shoddy installation. Stay far far away from this guy