Thank you for the positive review. We're glad to hear our tech was able to resolve your issue as our team works hard to make it a positive experience for our clients and are happy to hear we hit the mark for you.
Alice, thank you for your kind words. It was my pleasure to help you out and I'm glad our service technician was able to resolve your alarm issue.
Doorbell camera doesn't work and doorlock keypad doesn't light up
Empower Security has not recently quoted any costs for replacement of the equipment described in your post it sounds like you may have had a discussion with your alarm company Brinks Home Security. We were the local company that may have installed your system & serviced your system on behalf of Brinks but your complaint is with them. We have no ability to negotiate any costs for replacement of equipment & would not quote prices for them. However,most contracts do have service warranty for the duration of your term that covers normal wear & tear on your basic alarm system but this does not usually cover add on features such as smart locks & cameras or when you've done renovations, damage done by clients or acts of god. I would suggest to call Brinks to negotiate replacement as they are usually open to this.
Thank you for the awesome review and your continued business with Empower Security Automation. Our team strives to make it an all-around positive experience and appreciate you taking the time to let us know. Enjoy your day
Thank you for the awesome review, Pranav. Our Empower Security Automation team work hard to make it a positive experience for our clients and are happy to hear we hit the mark for you. Cheers!
Home Security Company (Empower Security)
Thank you so much for your kind words, Angela. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Hi, Empower is local and from day one you were explained that the monitoring is in Texas with Moni. It is also on our website and in all of our advertising material. They are continuously ranked in the top 3 for security companies in North America by JD Power. You can research and see for your self. Moni rebranded to Brinks, they were not purchased by Brinks. Is there anything we can help with? The feedback for their customer service has always been great and we are their authorized dealer.
Construction trailer security connectivity and installation
Thank you Sayed! We are glad we were able to custom tailor to their needs and wants. We are glad the smart lock makes life easier for you and your parents as well!
