After reviewing quotes from four basement waterproofing companies, we chose Direct Waterproofing. Our Project Manager, Terry, thoroughly inspected our home, provided a competitive quote and answered our questions promptly throughout the process. Terry is very dedicated to his work, has a commendable work ethic, and provided timely follow up whenever we asked for further information. He did a great job of overseeing the work, from scheduling it in a timely fashion to checking in regularly with the work team. Once the work was completed, he provided a full set of photos showing the various areas we had waterproofed during the stages of the process. The work team were great too - they worked very hard, were pleasant and left everything clean and tidy.
Terry is both personable and professional, and we always felt like we were in good hands - that he genuinely cared about the quality of the work and our satisfaction with it. I would have no hesitation in recommending Direct Waterproofing and Terry to anyone needing basement waterproofing services. Thank you, Terry, Sergey, Roman and John!
- Approximate cost of services:
- $5,000.00
- Company Response
Dear Jane,
Thank you for such a wonderful feedback. We appreciate the time you took to share your experience with other people who may need help with basement waterproofing.
We are happy that our team could meet your expectations and left you satisfied with our service.It was a pleasure working for you.
Kind Regards,
Direct Waterproofing Team