We contacted Ned of Easy Solutions Heating & Air Conditioning Inc to convert two fireplaces from wood burning to natural gas when we moved into our new home as well as create an exterior gas line to our barbeque. Ned worked within our budget and serviced us with options. The open log Napolean fireplace definitely is a focal point in our Family Room. The remote control is easy to operate and although the design eats batteries, it is worth every penny. We use this fireplace all year round. The clear glass stones provide a beautiful crystal-like reflection to the realistic flames. Ned suggested a Kingsman fireplace insert with powerful fan for our lower media room (recreation room). This unit was the right choice as the entire basement warms up very quickly with this handsome clean gas fireplace insert. This gas fireplace kept us toasty warm during the ice storm. This unit looks gorgeous and is definitely worth gold. Both of these fireplaces serve a valuable purpose. Post sale, Ned was and continues to be always available to answer questions, is reliable for a house call and extremely patient toward this customer without ridicule or sarcasm ("you may want to check whether the batteries need replacing......."); a pleasant, professional quality which I admire. Ned's gas fireplaces were not the most expensive on the market (we shopped around) and they are of great quality and value. Ned also worked tirelessly and within our budget to create an exterior gas line the full width of our home to enable easy access to our gas BBQ. Ned raised the intended position of the gas line to be hidden near the eaves so it wouldn't stand out. As a result, the new gas line is unnoticeable, which I appreciate! Ned's recommendations were bang on. We are completely satisfied customers. Between the gas fireplaces and the gas line, there was no hesitation in recommending Easy Solutions to our closest friends.