Hopewell Residential

From the time we walked into the laned show homes for Hopewell in Mahogany, we were treated very well. The sales team was helpful, respectful, and never went for the pressure sale, a nice change from the other builders we visited. Once we decided to purchase, they were always available to answer any questions and schedule last minute walk-throughs of the property as it was being constructed. The selections process was easy and we had ample opportunity to make changes before we signed off on final selections. The crew who worked on our house did an impeccable job, which was clearly the result of a great site super. He ensured any errors were quickly fixed and that the team produced quality workmanship. The job was done right and was even ahead of schedule.

Any build process can be frustrating if you don't do you due diligence, but as long as you keep yourself organized, ask questions when you have them, and read your documentation fully, then it can be a success. Hopewell was great to work with. I hope to be just as happy with them following our warranty period.

We built a house with Hopewell in Mahogany in 2017 and we were very pleased with Ron, Graham and Carrie from the Design Studio. They were patient and professional in all the dealings we had with them. The whole process took about 8 months, the building part took around 6. We would like to send a warm thank you to the construction field supervisor Derek because he came bang on the target he promised.

Although we are disappointed with our hopewell experience in regards to our home (hence the low star rating), this review is about the amazing staff at the Front Attached Homes Show Suite in Mahogany. While we've had several challenges throughout this experience (which we know is to be expected), Chalsey and Rachel have been outstanding. They are not typical sales reps, for sure! From day 1 these ladies have been invested in making our purchase as easy and pleasant as possible. They are professional and honest to a tee and GENUINELY CARE which is not typical of sales people. It is a over a year since we started this process and even though we are long since moved in they are still invested in client care. Hopewell better be taking good care of these two gems. Too bad these two gals weren't in charge of everything, I'd bet money there would be a higher standard of workmanship and service. If you are looking for integrity and no pressure sales ( great floor plans too) go see these ladies! Mahogany is a wonderful place to live and at the end of the day people will make their own decisions who they build with despite reviews.

We bought our first single family house in Mahogany through Hopewell.
Justine was great and helpful from the very start.
The whole team (Stacy, Jennifer & Justine and Lisa the designer) made our purchase experience easy and pleasant.
Construction updates were sent to us weekly and the house was ready on time. The sales staff was always happy to assist and answer any questions.
We take possession in the next few days and we are looking for a smooth move with no issues. Will update soon :)

Can't recommend these guys enough. From the first time I walked through the showhome till my possession date, EVERYONE at Hopewell was great to work with. They took the stress out of the situation and made it a fun experience. I am very happy with the end result. Would definitely buy from again, or recommend to friends and family.

My husband and I had a great experience building with Hopewell. The whole process was made easy. Everyone we’ve dealt with were all extremely friendly and helpful. Chalsey and Rachel go above and beyond to make sure you’re kept updated on the progress of your home and that it’s all stress-free. I also appreciate how honest they are too. I absolutely love them. Most importantly, I love our home.

The sale process was smooth. The design Center is however a different story. Found the design agent (Lisa) to be unfriendly and if you do not insist on your choices you can be bullied into accepting changes you do not want. Before your possession walk through I will advice you ask for the list (in the binder you get after the walkthrouh) of the things you need to watch for as after possession it becomes a different story. There are still some reasonable human faces within the company just might not be the ones you see unless you insist. The 1st response is “no”.

I had a great time with Hopewell during construction.
They sent weekly update e-mail with photos. So, I do not have to go to the site often. If I have a question, they always try their best to answer me. It was a great pleasure work with them.

I had an overall pleasant experience for the entire condo sales and move-in process. Alina W. was a top notch sales contact. She explained everything to me in detail and even kept in touch throughout the entire process! It's difficult to find such professional, efficient and positive sales people, so thank you! Very impressed!

Tanya B.

Stacy, Jennifer and Justine are an AMAZING trio of friendly, comforting, informative, personable-relatable, no fluff, no pressure, super responsive gals!!! We have LOVED going on this exciting house building journey with them. They have walk alongside of us every step of the way. The regular housing updates, sometimes with pictures are always encouraging. We certainly appreciated the incentives that came along with the referral process, as we know 2 families who are building on the same street. It was an easy sell, especially after walking through the show homes and driving around the community. The benefits of bonus upgrades were truly appreciated. Recently, we received the good news of our possession date, well ahead of schedule, we will be in our new home well before Christmas! We are looking forward to being part of a vibrant community (with impressive amenities) that creates many opportunities to celebrate family and friends.