Larry The Garage Door Guy

Garage Doors & Hardware
Toronto ON M1J 1S8
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HomeStars
Garage Doors & Hardware
Larry The Garage Door Guy
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82%

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Reviews for Larry The Garage Door Guy

Average customer rating:
8.9 10 (18 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
0/10

Messed up our garage door opener

Do not recommend! buyer beware! Larry was recommended to us by our neighbour. They were able to schedule very quickly and promised us quick, reliable service, prompt maintenance and warranty We paid $550 + to install a garage opener - another local company charges $175 (we didn't do our homework) and they coerced us into signing in.

Our garage door has been squeaking since installation. We have called repeatedly, sent text messages and now they are telling us they are too far away to service us (they are in Scarborough) and may "pass by" when in the area. Why take the business if you are unable to support the warranty agreement and service call? We were told we had to pay for the service call, yet when they came into install, we were told Service and parts were covered for 1 yr. Cindy is rude and brusque and hung up as we tried to explain the issue with the opener.

Approximate cost of services:
$550.00
1 of 1 people found this review helpful.
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Ari in Toronto
Ari in Toronto
0 reviews Toronto, ON
10/10

Cindy is the Best!

Nothing was too much trouble for Cindy. I gave her the details of my request and she was just simply so helpful.

Approximate cost of services:
$3,000.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Garage

My garage door wouldnt close it was stuck open and raccoons kept coming in. I called Larry the garage door guy and they sent someone out to us immediately!! I had a great service with them !

Approximate cost of services:
$111.11
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Francis in Toronto
Francis in Toronto
1 review Toronto, ON
0/10

HORRIBLE LIKE OH MY GAWD HORRIBLE

BEWARE FELLOW CONSUMERS:
On December 16, 2021 I called "Larry the garage door guy" as a result of a malfunctioning garage door. Wow, "Larry" showed up the very same day and assessed the malfunction to be the spring mechanism and that the Chamberlain door opener was fine.
With a $100 cash deposit (parts) "Larry" promised to have the door fixed by Christmas.
Well Christmas came and went and after several follow-up calls, somebody other than "Larry" finally showed up on January 15, 2022. This individual COULD NOT finish the repair that day. On top of which when closing, the top panel of the garage door hit hard a bracket that he installed causing damage to the door itself. He could not get the door to close all the way to the floor, "swearing" that he would come back on Monday to complete the job to include grinding down that bracket.
I paid via e-transfer another $200, holding back $100 from the original quote.
I guess by now you all know where this is going.
NOBODY showed up the following Monday. Zero communication from this company. When I finally reached the individual to whom I sent the e-transfer to and presented several options to include at the very least a partial refund, I was effectively told to F/O, notwithstanding many, many, many pics and videos of the process and damage that these folks caused.
So a few words to consumers out there regarding this company - UNSCRUPULOUS, INCOMPETENT, MORALLY AND ETHICALLY BANKRUPT.
The good news, however, it's people like this who keep Small Claims Court in business,

Approximate cost of services:
$300.00
2 of 2 people found this review helpful.
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Gary
Gary
1 review Pickering, ON
10/10

Garage Door Fixed

What an absolute pleasure it is to deal with Larry. I called him on a Sunday evening and he was there on Monday before 10 AM . Larry is fast, friendly and knows his stuff. I had my door fixed about 3 years ago by another company and Larry pointed out what they had done wrong and why it had broke again. He replaced the cables, bearings, rollers and reset the spring. He also leveled the door. He even got the remote controls working again. The door is almost 50 years old and now it works like new. Honest and fair. I'd recommend Larry's services to anyone who is having garage door issues.

Approximate cost of services:
$400.00
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J.Romita
J.Romita
3 reviews Pickering, ON
10/10

Garage Door Opener

Larry replaced my garage door opener and worn out garage door cables.
He was very meticulous, on time and did the job right the first time.
I would definitely recommend him.

Approximate cost of services:
$250.00
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Private User
Private User
Private User reviews Pickering, ON
10/10

Garage Door Repair

Larry was on time to repair our garage door. He was knowledgeable about why the garage door had broke in the first place, quick to fix it and friendly. I recommend anyone needing garage door repairs to seek Larry’s services.

Approximate cost of services:
$240.00
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Company Response

Thank you very much I really do appreciate the work thanks again Larry

Jeff in Toronto
Jeff in Toronto
0 reviews Bradford West Gwillimbury, ON
10/10

Garage door repair

Friendly and honest, what more could you ask for. Larry was on time, professional and explained everything he did. Was very happy with the repair and he also adjusted my other door when he noticed it was needed. He is now saved in my contacts and I would refer him to anyone.

Approximate cost of services:
$160.00
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Company Response

Thank you very much Jeff.. It was my pleasure doing the job for you. And yes I know you had two doors.. I always do that I'll fix the one door and I'll take a look at all the doors you have. That's why I noticed the cable was hanging a little bit off the drum.. Also don't forget to get the garage door lubricant from Canadian tire. Once again thank you Larry

Private User
Private User
Private User reviews Toronto, ON
10/10

Garage door glass repair

Larry was great to work with and fixed the problem with my broken glass within a few days of calling him. He was friendly, efficient and knowledgeable. Will definitely call him again for anything garage related!

Approximate cost of services:
$300.00
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Company Response

Thank you very much for your review. I also really appreciate doing the work for you as well. Any issues in the future I will definitely take care for you. Thank you very much once again Larry..

David in Guelph
David in Guelph
1 review Guelph, ON
10/10

Low ceiling, side mount garage opener

After trying to find someone to install a side mount opener in a low headroom garage I came across Larry on the web. After sending a couple pics he said he was able to install no problem. I had 5 other guys from kijiji tell me it’s not possible. He did a great job and was quick with his install. Very friendly service and would definitely recommend for install and repairs of all things garage related.

Approximate cost of services:
$850.00
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Company Response

David it was my pleasure doing the work for you. Customers like yourself I'd really like to work for I'd really appreciate all the pictures and the video you sent me of your garage door it was so helpful. Thanks again Larry the Garage Door Guy.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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