Adam Kittle Snow Blowing Ltd

I started with Adam two years ago. That first year was fantastic. Last year was so/so.
This year has been absolutely terrible.
It pains me to write a negative review. I like Adam and he and his staff are always friendly.
However, after making it clear that I have taken in my ailing mother, I need clear access.
I even offered to pay more if needed.
I live directly adjacent to two competing snow removal companies that are used by my neighbors.
My driveway is consistently last — every time this year so far. When they do show, I have to complain they’ve only done half the job.
Again, I hate to complain about local, small business but, in addition to bad service, I’m embarrassed to have highly recommended them to neighbors.