Twintech Heating & Cooling

Heating & Air Conditioning
Pickering ON L1V 6W9
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Heating & Air Conditioning
Twintech Heating & Cooling
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Reviews for Twintech Heating & Cooling

Average customer rating:
9.9 10 (257 reviews)

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Jennifer
Jennifer
11 reviews Toronto, ON
10/10

very knowledgeable

I had cold and hot spots all over my 70 yr old home. My furnace is quite new and Greg optimized the fan and furnace. The original installer just took it out of the box with factory settings and installed it- basically running at 50% of capacity. Greg also routed heat into my laundry room, yeah - so now I can renovate laundry room - thanks Greg. He is honest, professional and knowledgeable. I will be calling him back in the spring to optimize my AC as well.

Approximate cost of services:
$200.00
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Company Response

Jennifer unfortunately everyday hundreds of furnaces are installed incorrectly like yours was. By HVAC contractors that take no pride in their business and have no respect for homeowners like you who have just spent good money and received poor results.

Greg is a hands on owner who is involved in every installation we do and takes pride in maintaining his company's professional reputation. Thank you so much for writing a positive review about your own experience. Kind Regards "The TWINTECH Team"

peter in Whitby
peter in Whitby
1 review Whitby, ON
10/10

Heating and Cooling

Very impressed with this company. They show up on time , kept my place clean and after they left it looks like they were never there. Very professional team. Those people know what they doing . Their installation was on the highest standard. They are very knowledgeable especially they're worker Peter. I strongly recommend this company to everybody. After the installation I receive the call making sure I'm satisfied with their products and their job. Bravo!!!

Approximate cost of services:
$2,990.00
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Company Response

Thanks Peter for taking the time to write such an honest review. Yes we are very lucky to have such a great technician like our Peter. He's very customer focussed kind friendly and just an all around happy guy.
Highest Regards "The TWINTECH Team"

James in San Francisco
James in San Francisco
1 review Bowmanville, ON
10/10

Addition/renovation

Greg and his brother were referred to us by a friend.
They arrived when they said they would, did an exceptional job and left the place as tidy or tidier then they found it. Their professionalism is only surpassed by their kind and friendly demeanour.
Even after several calls to help me with my high tech thermostat I feel that I could always call with any concern (No one responds to my texts as quickly as Greg) and have a friendly helpful response.
I found out their grandfather started the company and now as a 3rd generation company, they are doing their grandfather proud.
I would highly recommend Twintech over any other hvac company out there.
James

Approximate cost of services:
$6,000.00
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Company Response

Thanks James for such high praise about Greg and Grant. They do have a very kind and friendly demeanour and they truly do appreciate each and every loyal customer that they have had the pleasure to work for over the past 3 decades. Highest Regards "The TWINTECH Team"

RJW in Ajax
RJW in Ajax
1 review Ajax, ON
10/10

Heating & Air Conditioning

Thanks to the guys at Twintech Heating for a great job installing a new hot water tank. They set a time and day to remove the old tank and install the new one. They were on time and had the work done quickly and cleaned up after they were finished. Excellent work and great value.

Approximate cost of services:
$2,000.00
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Company Response

We appreciate your kind words about our company. It's all about doing what's right for our customer's. From the initial equipment installation to yearly maintenance. Thank you so much for your business! Regards
"The TWINTECH Team"

Marilyn in Milton
Marilyn in Milton
1 review Milton, ON
10/10

Furnace

In November, we contacted Twintech for a quote on a high efficiency furnace plus installation. Dave, the sales representative for the company was very friendly and informative. Upon arrival at our home, he willingly showed us his company licenses, clearly explained the operation of a high efficiency furnace and answered all our questions to our satisfaction. As well, Dave was the only sales representative that we contacted that was willing to make the arrangements for an energy audit. For us, this was a big plus as we found the government rebate program somewhat confusing to navigate. The furnace was installed on the date that was arranged in an efficient and professional manner by Greg (the owner) and Peter. Both men worked diligently, throughout a long day to complete the job and upon finishing, left the job site immaculate. When a neighbour raised concerns about the furnace venting location, Greg located an alternative location and resolved the situation with diplomacy. We chose the Napoleon furnace for its excellent warrant;y on the heat exchanger and because it was made in Canada! In addition, to the furnace warranty, Twintech offered us a 5 year warranty on labour which speaks to the quality and pride this team has in their workmanship. It has been over a month now (with some of the coldest January days on record) since we have had the furnace installed. The furnace runs quietly and distributes heat more evenly throughout our 90 year old Toronto home. We can't speak highly enough of the Twintech team and are very satisfied with their workmanship and job ethics. We have no hesitation about recommending them.

Approximate cost of services:
$4,400.00
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Company Response

Thank you so much Marilyn for the wonderful review. We want all our customer's to take full advantage of every rebate program available to them in the province of Ontario. HVAC companies who don't mention the program to homeowners most likely don't have the proper licences and accreditations in order to qualify to be participating contractors in programs like SavOnEnergy or the Green Ontario Fund. Every homeowner should ask any company that comes to their home for a copy of their TSSA Membership (The Safety Stands Authority) Membership to the Ontario College of Trades, Membership to the WSIB (Workplace Safety & Insurance Board) and Proof of Liability Insurance. We appreciate you trusting us with your business! Kind Regards "The TWINTECH Team"

Barry in Toronto
Barry in Toronto
1 review Cameron, ON
10/10

Heating A/C

What more could you ask for! Grant and Greg Dainty provided a professional,diligent and thorough approach to the installation of my furnace. I would highly recommend there services.
Barry Fenelon Falls

Approximate cost of services:
$7,000.00
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Company Response

Thanks Barry for recommending our services to other homeowners. You made doing business with you a pleasure! Kind Regards The "TWINTECH Team"

David
David
6 reviews Pickering, ON
10/10

Gas Stove Installation - Exceeded our expectations!

I first met Greg and Grant (The Twin Brothers from Twin Tech - yup -it's not just a cool company name) back in 2014 when our furnace broke down and they installed our Carrier Furnace and AC that we purchased through Sears. I liked them instantly when I met them due to their friendly and professional service, and the fact that they didn't mind taking a little extra time to explain things in terms I could understand.

Since that time they have reached out to me at least once a year to ensure that everything was running smoothly with my system and to keep me appraised of their evolving services. Due to this high level of proactive customer service I didn't hesitate to call and obtain their help for a Gas Stove removal and installation. When I scheduled the call Greg and Grant let me know that they would arrive the morning of the appliance delivery to disconnect the old gas stove, and then return in the afternoon to connect the new stove. Sure enough, they did just that as promised. Where they exceeded my expectations is with the extra level of support helping to assemble the burners and grills on the stove and in the oven. This may seem like a small thing to some but to my wife who was at home during this entire process it meant a stress free transition to the meal prep for the day. When I called home to ask about the install she commented that, "they left the place cleaner than it was when they arrived and they setup all the grills on top of the stove and in the oven... they didn't have to do all that -Wow!". You know what they say, Happy Wife, Happy Life.

So in summary, I am recommending Twintech Heating & Cooling for all of your Furnace, Air Conditioning, and Gas Line needs. I've even called on these guys to help swap out a leaky water valve. They are just so easy to reach and communicate with by phone, and they don't mind a text message to confirm the details. You can rest easy when you have the Twins on your side as an extension of your household maintenance plan.

Approximate cost of services:
$229.00
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Company Response

Thanks David for taking the time to write such a great review. It seems that TWINTECH has become the heating and air conditioning company of choice for you and especially your wife; and many other wife's in the Durham region.

Greg and Grant are 3rd generation family business owners. So they were taught at an early age by their Father and Grandfather that if you treat every customer with honesty and respect. Your customer's will trust you with their business.
Highest Regards The "TWINTECH Team"

dlcarroll in Vaughan
dlcarroll in Vaughan
4 reviews Richmond Hill, ON
10/10

Installation of furnace & A/C

Courteous and professional service from initial consultation through to the installation. We highly recommend Twintech for outstanding service in the industry. Competitive pricing, professional and accurate advice, attention to detail, respect for their client's home and cleaning up at the completion of installation.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for being such wonderful customers to work for. We can't believe how lucky we are to be able to deal with customers like you and your family.
Your kindness and hospitable was very much appreciated. We keep bragging that we have the Best Customer's in the HVAC business and you help prove it. Highest Regards: The "TWINTECH TEAM"

Hector in Scarborough
Hector in Scarborough
1 review Toronto, ON
10/10

Fast response & excellent quality of service.

Last week our Furnace failed overnight. We called Twintech to help us get it running again. They did a really thorough check on it, and got it running in less than an hour.

Given that it was an old Furnace (+20 years old), we were giving two options: repair it or replace it. Instead of doing a repair on it that could break in a week or two, they recommended us to change it. I like that they were honest on the recommendation, not forcing a new furnace on us.

At the end we went with a new Furnace. Twintech solutions service & salesman gave us recommendation on the size of the unit and many options that could work for our home.

They ended up doing an excellent work in our furnace, replacing the filter to a better option and replacing some pieces that had water damage.

They cleaned after themselves and leave everything even better than what they found.

They even went far and beyond tiding up the hose connections that we had on the basement.

Approximate cost of services:
$4,000.00
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Company Response

Thank you Hector for calling our company when your furnace started to fail. We take a No Heat Service call very seriously and it's our number one priority to get your existing furnace back up and running . Then we can take the time to listen, discuss and recommend the best options available to you based on your individual needs and requirements.

We appreciate your business! Thank You again for choosing TWINTECH......Greg, Grant, Peter and Dave

TraceyG
TraceyG
2 reviews Toronto, ON
10/10

Service call

Last night was the coldest day of the year so far and I woke up to my house being 54 degrees... I called Twintech at 2:45am and Greg was on site by 3:30am. The furnace required a part ands he returned to his shop and came back to my home around 4:15am, furnace up and running by 4:30am.

THANK YOU TWINTECH! Your service is second to none.

Approximate cost of services:
$0.00
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Company Response

Thank you Tracey for calling our 24 hour service line.
It was Murphy's law kicking in that caused your furnace to stop working in the middle of the night during the coldest day of the year. Greg and Grant don't like it when our customer's are without heat, especially when it's minus-22 degrees Celsius out. So no matter what time of day or night TWINTECH will be there to make sure you and family are comfortable.

Wishing you and your Family a Very Happy and Prosperous New Year! The TWINTECH Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Twintech Heating & Cooling

TWINTECH is a full-service HVAC care and maintenance provider located in Pickering, Ontario and servicing Ajax, Pickering, Whitby, Oshawa and the Greater Toronto Area. The company is owned and operated by Grant and Greg Dainty, third generation HVAC technicians.
Over the years, TWINTECH has developed an outstanding reputation for both the quality of our installations and high level of customer service in the Greater Toronto Area and surrounding areas.
TWINTECH recognizes the need for crucial preventative maintenance and repair of residential HVAC systems, and as a result, our company has gone to great lengths to bring together a highly trained service team whom our customers can count on during any heating and air conditioning emergency.
As a TWINTECH customer, you can rest assured that with any visit to your home comes with friendly, professional service and over 30 years of reliable, knowledgeable expertise.

Our History
Grant and Greg owe their business prowess to their grandfather, Tom Rodman, who perfected his skills in the sheet metal trade while working at the General Motor's plant in Oshawa before founding his own business, Rodman Sheet Metal, in 1949, during a time when sheet metal fittings were still produced by hand. Tom and his staff are responsible for the installation of hundreds of oil furnaces and duct systems in homes that were built across Ajax, Pickering, Whitby and Oshawa during the 1950s and 60s. Rodman Sheet Metal was eventually renamed to Rodman Heating.
In 1972, Greg and Grant's father, Ron Dainty, a certified Tool & Die Maker, joined the Rodman Heating team as a sheet metal apprentice. Ron expanded his skill set to include an expertise in oil and natural gas furnaces and central air conditioning. By 1975, Tom was ready to retire his tool belt, and handed the reigns of the business over to Ron. Under Ron's leadership, the company was once again re-branded, this time to reflect their new service offerings – Rodman Heating & Air Condition
Curious as youngsters, Greg and Grant grew up immersed in the family business. During the late 70s, they worked part time as summer students alongside their father. After graduating from college, the twins both took on full-time roles in family business, taking advantage of hands on learning in every aspect of the heating and cooling business. From the sweat and toil of the sheet metal shop producing custom duct work by hand, to the installing furnaces and air conditioners, to answering the phones and going on late-night service calls, they could do it all.
When it was Ron's turn to retire and sell the business, Grant and Greg decided to translate their hands-on experience into a successful brand of their own, and so TWINTECH was born.
With over 30 years of experience under their belts and an unparalleled reputation for delivering superior service, TWINTECH has been able to develop and maintain the long-term customer relationships that make them the envy of the industry.

CATEGORIES
Heating & Air Conditioning
SERVICES
Furnace Ac Hot Water Heaters Gas Lines GAS Fireplaces Duct Work Maintenence
BRANDS
Authorized Manufactured Dealers
SPECIALITIES
When you call for a service- the call goes straight to a technician! We're proud of our exceptional customer service.
WEBSITE
http://twintechheating.ca
YEAR ESTABLISHED
1994
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Credit Card, e-transfer, Cash and e-transfer
LICENSES
Natural, Gas-Fitter, AC Mechanics and Sheet Metal Mechanics Licenses
MEMBERSHIPS
TSSA & ESA, Better Business Bureau
LIABILITY INSURANCE
Yes
DIPLOMAS
308A Sheet Metal Worker
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Up to 10 years on Parts and Workmanship
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