Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

Junk Squad

Junk Removal
Ottawa ON K1H 8K3
Write a Review
Write a Review

Recommended Professionals

98%(11 reviews)
86%(5 reviews)
91%(5 reviews)
98%(11 reviews)
86%(5 reviews)
91%(5 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

0%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Junk Squad

Average customer rating:
0.5 10 (4 reviews)

Sort by

Min in Ottawa
Min in Ottawa
1 review Ottawa, ON
0/10

The worst company

When I found them online and they claim that they have big trunk and it is cheapest junk removal in town. So I hired them to remove some furniture, appliances and garbage from my basement (1/3 of trunk). On that day I was told I need to pay extra landfill fee for 14 garbage bags. So we weighted them (300 kg). When we got the second charged it was over 900kg and we had to pay over $200 for 14 bags! We already paid $30 for mattress landfill fee. They just over-charged us!

Approximate cost of services:
$550.00
Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
2/10

Not Recommended

They told me they would charge my credit card once when the garbage was in the truck and then later there would be a small landfill charge PER TON, which in Toronto is $115 A TON. I told the guy removing the trash, "No problem; I only have a few bags of garbage so I won' be charged anywhere near the amount for a ton!"
Guess what? They billed me for several TONS of garbage. They billed my credit card not once or
twice but three times already. I have paid almost $400 for them to dispose of a small amount of garbage. Definitely NOT recommended.

Approximate cost of services:
$379.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
0/10

Do not use! Misleading quotes. Overcharging. Non-responsive customer service.

Very simply: they mislead you through and through and then apply bogus, outrageous charges afterward.

I could write how I received the quote, how I was misled and "incorrectly billed", and how I am waiting for the company's response to my inquiry which I was told to make via email when I called directly, etc. Waste of time. They know what they are doing. This is who they are and at THAT, they are perfect!

Instead let us put this whole thing in perspective. The price per tonne of solid waste in Toronto is $115.
The following website shows landfill fee schedule per tonne of solid waste in Toronto: https://www1.toronto.ca/wps/portal/contentonly?vgnextoid=1284ea8854f65510VgnVCM10000071d60f89RCRD

I was charged $185 landfill charge for disposal of household waste that contained old items broken and in usable condition, many of which could be donated. No chemicals. No dense items. No heavy items. No oversize items. In total: there was maybe 125-150kgs in total (I am being generous) - the two guys loaded the entire load by hand in 5 mins. So even at the 150 kgs, the company charged me 10 times more or so.

Get it? Judge for yourself.

Approximate cost of services:
$226,185.00
1 of 1 people found this review helpful.
Was this review helpful?
Private User
Private User
Private User reviews Simcoe County, ON

First Review

0/10

Junk Removal

Do not use this company for junk removal in Ottawa. They use inflated landfill fees to rip you off. Then they will not return calls when you make enquirIes. Be very aware.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Junk Removal pros in Ottawa?