Renewal By Andersen Of Greater Toronto

Jacob came and fixed my window screens and now they work perfectly.Thank you Jacob and Andersen .

Josie came to our home today to replace three screens that didn't quite fit on our new windows. He completed the work in just a couple of minutes. This is great customer service for Renewal by Andersen.

I wanted to replace two 1980's era windows in my home. I also wanted to replace the original oak trim around the windows, which was badly worn and cracked and drafty. Nick assisted me to select the right windows for my situation, and an installation procedure that would involve gutting and replacing the entire window openings, providing insulation to stop the drafts, and replacement of the worn out oak frames with new oak frames customized to match the profile of the wood in my house.
Shortly afterwards, Layne the project manager visited, took measurements and explained the installation process.
Within a few weeks the windows were ready, and a team of Edgar, Fernando and Luiz expertly removed the old windows and installed the new ones, complete with beautiful new oak frames, which I now only have to stain to match the other wood in my home. I'm thrilled with the results and very pleased with the entire process. Bravo to all!

Jose arrived right on time (the telephone and cable companies could take lessons from this company) and within moments determined the issue and began repairs. He even took the time to explain and show me exactly how the window mechanism had failed.

He had the repair done in short order, took pictures of our screen serial numbers (the dog hadn't liked a cat walking in front of the house one day and tried to go through them) and promised a quick follow-up by the company with a quotation for new screens.

Very professional.

Update: Jose from RBA came by today to fix a couple of our window screens (our error not theirs). He was nothing short of fantastic! He was super kind and explained the process from start to finish so my husband and I know how to remove and install them ourselves seamlessly going forward. He also noticed our patio door was a bit tight so he fixed it for us as well. He was so lovely, he felt like family. We would highly recommend him and RBA!

This is our second purchase with RBA. They previously did our windows last year. From start to finish, the experience has been nothing short of professional and fantastic. Duane, the salesperson, was honest and kind; Ivan and Nikolay, the installers, were friendly and super helpful and informative, and Tom, our Project Manager, kept us updated and informed the whole way through. We can't say enough good things about RBA and we would recommend them to everyone.

Good service from Jose and his team Jason and Jarred, there was a bit of delay on the the window due to size but over all good service.

We had all our windows on the main level of the house replaced in just 1 day with the exceptional team of installers, Matt, Corey, Troy Rob and Jim. What a great team they were! They were so polite and cleaned up after and even showed us how easy it is to take a window out for cleaning.

Thanks! Loving the new windows!

Jose has been at my house to address door and window issues. His work is outstanding. He is polite, professional and proficient

While more expensive than vinyl windows, Im confident that these will last a long time! Installation was fast and efficient. They were in and out of there within a half day for 4 windows.

I recently had to replace an older living room window with a newer and better-quality unit. Of all my choices Renewal by Andersen was the best value and service for my home. They came through with the quality and care that I expected for an important feature of my home. From JP in sales, Jim D. as project manager, and the installation team of Fedar & Artem the whole experience was up to my expectations.