Renewal By Andersen Of Greater Toronto

Windows & Doors Installation & Service
Mississauga ON L5N 2X5
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Windows & Doors Installation & Service
Renewal By Andersen Of Greater Toronto
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96%

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Reviews for Renewal By Andersen Of Greater Toronto

Average customer rating:
9.6 10 (480 reviews)

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Private User
Private User
Private User reviews Collingwood, ON
10/10

Sliding patio door

Adam and his partner did a amazing job
Plus did a first class job of cleaning up

I would recommend Anderson to my family and friends

Approximate cost of services:
$10,000.00
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Company Response

I’m glad to hear your Renewal by Andersen experience was a success. Thanks and welcome to the Renewal family!

Judy
Judy
1 review Etobicoke, ON
10/10

Bay Window

Thank you to Beka, David and Soso for an amazing installation of our beautiful new Bay window. We are extremely happy and would recommend to everyone. Also thank you to our project managers Steven and Layne.

Approximate cost of services:
$100.00
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Company Response

Judy, we are so proud of our teams and are delighted to hear how well you were treated from start to finish - lets us know that we are doing our job. Glad you found us and that we were able to complete your job to your satisfaction. Thank you and we will make sure to share this great review with the team.

Private User
Private User
Private User reviews Scarborough, ON
10/10

Doors installed

Fantastic service by Edgar and Fernando and Steve.
Clean and courteous and helpful and respectful. Thank you

Approximate cost of services:
$7,000.00
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Company Response

That's wonderful news! We're glad to hear our team took such wonderful care of you - you deserve it. Thanks!

Darlene in Brampton
Darlene in Brampton
1 review Brampton, ON
10/10

Window and patio door replacement

Both my husband and I had an excellent experience from the beginning to the end of the job!
From sales to the installation team (Adam) everyone was very knowledgeable and answered any and all questions we had.
I would recommend them to my friends and family.

Approximate cost of services:
$25,000.00
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Company Response

Darlene, thank you so much for your thoughtful review about your experience throughout the process. It was our pleasure working on your project and getting the opportunity to serve you and your family.

Benson3667
Benson3667
1 review Scarborough, ON
1/10

All promises of advising delivery dates are a non exsistant

Salesman was top notch missed his first appointment but made the 2nd one and offered a $125 discount off to a good start. Product we needed was discussed and one was picked out. A small deposit made. He explained how the whole process would work in regards to notification of how the widow was progressing through the system. We received a email stating the order had been processed and that we would get a 1 month notice on deliver (never happened) then the next stage would be the company would contact us when it got to 2 weeks to come to a mutual installation date again that never happened. A Project mgr was assigned to our case he came took 1 measurement and collected more money basically a useless position should of just sent the salesman who had already taken measurement so this was just a accelerated payment plan. So I hear a knock at the door yesterday and who is it the installation team. So no notice no texts. But apparently the project manager called my house phone got no answer left a message that the installation team would arrive in 45 mins Do not know why they called the house phone as I had indicated I wanted my cell number to be the main contact number. The window and the installers were top notch and were very clean did the install in a very short time cleaned up explained everything to our satisfaction. They left I sent 2 emails to the company complaining about this installation coming with no advance warning so far crickets no replies to date. I have to provide my complete credit card information on a paper and I made enquiries as to what happens to that piece of paper that leaves me open to fraud by anyone getting a hold of this information again crickets no one returned my emails to assure me what was done with that paper. So company appears to be great at selling you a good quality product but after that terrible and I certainly cannot recommend this company and will not use them again for any future window replacements

Approximate cost of services:
$423,377.00
1 of 1 people found this review helpful.
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Company Response

Benson, I'm sorry to hear about the issues you experienced during the process. This is not the exprience we want anyone to have. I will forward your comments to the management team to look into and the team will be reaching out. My apologies again for any inconveniences we have caused and for the lack of communication.

Colleen
Colleen
1 review Mississauga, ON
10/10

Patio door service

The Renewal by Andersen doors we put in last fall were creaky. I called and they sent Jose who immediately knew what the issue was. He promptly addressed the issue and doors work perfectly now. They needed adjusting after the winter. The handle also was wiggling. He replaced it no problem. He was very friendly and courteous. Told us if any other problems to call him back directly. He is very knowledgeable and competent. He is a great service technician! I would highly recommend him! Thanks Jose! Ps no cost warranted doors.

Approximate cost of services:
$0.00
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Company Response

Colleen, I am glad you had an excellent experience--that is what we strive for every single job. Thanks and never worry - we're always here for you :)

Becky
Becky
1 review Milton, ON
10/10

Front Door Installation

Jose & Jaro did a great job installing my new front door. They were professional, courteous, and efficient.

Approximate cost of services:
$0.00
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Company Response

Becky, we are very proud of our Jose & Jaro, and thrilled to hear that they provided you with an excellent installation experience. Thanks and welcome to the Renewal family!

Judi
Judi
1 review Fort Erie, ON
10/10

service for my new kitchen window

Jose did a great job fixing something that was broken when the window was installed...even fixed my screen door that wasn't closing properly! Excellent service person.

Approximate cost of services:
$0.00
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Company Response

Judi, you’re always in good hands with Jose! It's fantastic to hear that he was also able to take care of your screen door for you. Thank you, and don't hesitate to reach out when you need us!

Private User
Private User
Private User reviews Oshawa, ON
10/10

Excellent Service

One of panels was cracked, Jose came to replace it. Service was excellent, extremely polite and courteous. Definitely recommend.

Approximate cost of services:
$18,000.00
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Company Response

Never worry - we're always here for you! Thanks and don't hesitate to call if you need anything in the future :)

Private User
Private User
Private User reviews Markham, ON
10/10

Window repair

Tishas and Jose response quickly and enthusiasm. Jose is professional, skilled and considerate, he explained the whose process before starting and checked all was done well after finishing. Very satisfied!

Approximate cost of services:
$0.00
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Company Response

I am glad you had an excellent experience--that is what we strive for every single job. Thanks and welcome to the Renewal family!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Renewal By Andersen Of Greater Toronto

Renewal by Andersen of Greater Toronto & Ottawa is proud to serve the window replacement and patio door replacement needs of Ottawa, Niagara Falls, the Greater Toronto Area and a large portion of Ontario.

Our turnkey process begins with a call from you and includes a respectful in-home sales consultation, custom-manufacturing of replacement windows to precisely fit your home and installation by a dedicated team of professionals. Best of all, we stand behind our products and installation with one of the strongest warranties in the Ontario window replacement business.

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.