Renewal By Andersen Of Greater Toronto

Renewal by Andersen window was installed 2 years ago, this fall is my 1st time clean it.
The smooth curve design everywhere, it let cleaning window become more easy and enjoyable.

During cleaning, I found a small gap between window frame structural connections which can only be seen from outside. I sent picture to Andersen window office, following 2 more communication e mails about serial code. I got their final decision within 48 hours----completely change new window.

Now everything was done. After 28 days since my reporting, my window was replaced completely. It was only 5 minutes for Mr.Jacbo to install the new one. I like this company’s working speed.

This is not my 1st time see Jacbo. Last time he showed me what he found during his cleaning--- one tiny light scratch on the glass facing window inside. Frankly if I catch it, mostly I will ignore it because of its hard invisible. I very respect Jacbo’s honest. At the same time, he advised me solutions, replacement or financial compensation.

Window is a big investment for every home owner. Honest partner is important.

After I placed order 2 years ago, technician Mr. Nathaw came home to accurate the measurement. His rich experience saved me hundreds dollars. He suggested me to keep some original window wooden frames. And thanks for salesman Mr.Daniel honest price adjustment.

I started to know Renewal by Andersen 2 years ago from Home Show Exhibition. Their huge display attracted me. Afterwards, salesman Daniel visited my home. It was almost 3 hours conversation with him. I very enjoyed this education class. It is still vivid in my mind. His tested my old window, the results let me surprise. He showed me the unique material used by Andersen and their considerable curve design, let clean much more easy. Specially, their secret of Argon gas seal, this exclusive technology let me very motivated. Daniel read me the outstanding remark of Andersen window from real estate agent list. It let me extremely feel confident for this investment plan. I am very appreciated Mr.Daniel super sales skill. And the company offers many flexible payment way, it helped the dream became true.

I am happy to make a big decision of renewing all my windows by Andersen because of their quality, plus Renewal by Andersen excellent customer service let home taste more sweet.

On two occasions, a couple of my windows needed small repairs and adjustments. The follow-through from this company has been excellent. Both times, Jacob identified and skillfully solved the problems. He also took the time to demonstrate the steps for cleaning the tilted double hung windows. Jacob is a great asset to this company, and it is great to know that there will be continued service and support for many years to come. My new windows were a major investment and it is assuring that Renewal by Andersen backs up their products, long after the sale and installation!

My husband, dog (haha) and I were VERY impressed by the level of workmanship, quality and hard work Ivan, Dylan and Robert put into our new windows. As soon as I got home from work, I can already feel the difference in our house! These three guys were a true pleasure to work with...so friendly, knowledge and put a lot of care into our install. They were even so playful and sweet with our dog, Dave and he enjoyed hanging out with them too! Also big thanks go out to Jason who came to our house to pitch Renewal by Andersen to us...we were completely sold on the quality of this product and Jason is an asset to the Company! Keep up the great work Jason, Ivan, Dylan and Robert!! We absolutely love our windows and trimming!!

We also want to give great accolades to Jacob, a service technician. He came by to complete some minor repairs and really knows his stuff! Jacob was extremely attentive, knowledgeable, kind, reliable and thorough and you know he takes great pride in his work! He was so kind to even check all of our windows to make sure there wasn't anything we may have missed. We need more service and kindness like him!! Thank you Jacob!! A true professional!!

We are very pleased with our new windows, and all levels of service from Renewal by Andersen. We had all of our windows replaced, and are happy that the job could be completed prior to the onset of winter.

Staff were professional, courteous, punctual, took time to explain the products, and followed Covid-19 protocols. Joe, Eakan and Sebastian were mindful of the property, and their workmanship was exemplary. Each part of the job was coordinated very effectively. Thank you for the excellent service.

We are extremely happy with our new windows. We meet John who came into our home to explain why Renewal by Andersen is the best. It was his knowledge & explanation which taught us about why these windows are better than anyone else. The best!!! We wanted this product. Quality windows which definitely added to the curb appeal to our beautiful home. He was professional & treated us like family. It was an amazing experience. The staff came in to install were all professional, clean and installation went smoothly. John followed up checked the installation which was very nice to see a company who cares. I was impressed. I would recommend this company to anyone, family, friends who are looking for new windows.
thank you so much John & his team we are a happy customer!!!!

From start to finish they were professional, knowledgeable. The took the time to explain things and ensured we were satisfied through the whole process. Our windows look immaculate! Clean up was great and manager frequently checked in to see how the process was going. Highly recommend

I am very satisfied with the quick responce, promptness and professionalism of the technician and the company that came to fix my window. I will recommend them and will continue use their service.

Thank you Anderson

Abraham

I hired Renewal by Anderson (RbA) to replace 4 windows in my home. They did an excellent job and I am very pleased with the end results. They delivered what they promised and it is evident that this company is committed to quality and efficiency. RbA arrived promptly as scheduled and completed the installation on the same day, to my entire satisfaction. I will not hesitate to recommend RbA to my friends and neighbours.

We had all of our windows and patio door replaced by The Renewal by Andersen. The sales, project management, and installation teams were amazing. The sales associate, Wade, was very thorough in presenting product options and recommending solutions that enhanced the curb appeal of our home. The project manager, Nathan, was amazing and very attentive to details, offering additional information about our installation project which increased our confidence in our choice. Beka and the installation team were unbelievable in every respect going well beyond expectations for quality, efficiency, and attention to detail. Everyone from Renewal by Andersen was friendly, respectful, and professional from start to finish!

We wanted to replace all our windows In total, we replaced 31 windows with 65 components. We got great advice and redesigned many of our composite windows to improve sightlines. The windows added great insulation value and we saw a noticable improvement in our hydro bill.
The installation crew was great to work with and very efficient. Their work was very high quality and they maintained a clean work environment.
Our windows are dark bronze inside and out and we successfully matched our trim paint to the colour to give a clean, unified appearance.
Overall, the experience was as enjoyable as it could be and the sales, installation and service people did a great job and added value to the end result with their sound advice.