Renewal By Andersen Of Greater Toronto

This is sadly a company caught up in a check list with no common sense and poor management.

I spoke with 2 people. The first person was utterly incompetent. The 2nd person was okay and tried to speak to management.

I have a weak frail father that has 20%-30% hearing and they said they would not provide a service without him being present. The company is very aggressive in getting business constantly dropping off quotes to get interest

I am a caregiver and daughter assuming a lot of responsibilities.

I wanted to do remote quotation without going into property and was willing to provide them with all measurements and pictures. They refused.

And they advertise virtual... really poor conduct, really underqualified management... too bad. They need to revise their command/dictator style of servicing customers

We've been fortunate enough to have Nate and his team of Juan, Jesus and company help us a few times with the entire window process. Great windows, even better people.

We have found Andersen makes a quality product and has quality personnel to look after you!
The sliding screen door was not perfect’ so we had Jacob here yesterday for a post instal service. He is exceedingly personable, knowledgeable, efficient, quick to diagnose, and very obliging!
The door now operates to my satisfaction, and Jacob assures me he will always return if I am not satisfied

The installers arrived on time. Began to prep the areas that will be affected, always respectful, explained everything to me. What was absolutely great was they cleaned up after themselves. Just loving the windows.

Gabrielle was amazing, professional and super friendly, Her display and explanation of how the windows work confirmed we wanted the Andersen windows.
They look wonderful. Under 39celsius temperature heatwave my room was cool.
A Happy Customer!

Renewal by Andersen crew installed 17 windows which look fantastic. The windows are very clear, you cannot see the screen on the windows. There is more light in the bathroom window with the installed obscure glass. The suggestions provided by Jason is highly recommended. The Smart sun windows made a difference on the west side of the house. The team of 3 took pride in their workman ship as seen by their expression on their face on completion. They were easy going, very professional, attention to detail, did not rush the project. Nelson, Jason, Adam’s team did an amazing job.

Our original patio door was slightly damaged during transportation so Renewal By Andersen immediately said it would be replaced.

Nelson and Jacob arrived promptly on the day it was scheduled and had the job completed in less than an hour. Thanks to Jacob for completing such a professional job and being so courteous. Thanks to Nelson as well for coming out to oversee the job and to ensure we had no further problems.

I can't say enough about Renewal By Andersen, such a professional company from top to bottom. You want windows or doors done? Check out this company!

I just got all my windows and patio doors replaced by Renewal by Anderson. From the first visit from our sales representative Marc, to our Project Manager Justin and his team installing team of Juan, Edgar and Jesus- we knew we were in great hands! Each of them very exceptional! Professional. Knowledgeable. Personable.

A special shout out to Juan, Edgar and Jesus for working so diligently and showcasing true craftsmanship! All three of them worked with a smile on their face, answered all our questions, walked us through the whole process, completed their work on time and literally went above and beyond in giving us brand new windows and doors! They aimed to ensure we are happy. And we sure are. We are very satisfied with their work and that of the whole team of Renewal by Anderson! We will definitely go with them again should need arises and recommend them to all my friends/family!

From the first visit from Arthur, our salesperson, and Justin, our field manager to Issac and his team installing our windows we knew we were in great hands. Professional. Knowledgeable. Personable. They aimed to ensure we are happy. And we sure are. Like a brand new room!

I had Renewal by Andersen install 4 windows in my home approximately 4 yrs ago. I really liked the windows, price and service I received. So, when I decided to replace the rest of my windows this year it was an obvious choice that I was going to be a repeat customer! This time, I was more amazed by the windows I purchased & not to mention the absolutely fantastic crew that installed them!! This crew was happy, polite, informative and all 3 were very diligent in doing the installation correctly and they all took a lot of pride in their workmanship!! I want to thank Jesus, Edgar & Juan for doing such an amazing thorough job!!! You guys are the best!!!! Thanks again!!!