Susan in Pickering

This is sadly a company caught up in a check list with no common sense and poor management. I spoke with 2 people. The first person was utterly incompetent. The 2nd person was okay and tried to speak to management. I have a weak frail father that has 20%-30% hearing and they said they would not provide a service without him being present. The company is very aggressive in getting business constantly dropping off quotes to get interest I am a caregiver and daughter assuming a lot of responsibilities. I wanted to do remote quotation without going into property and was willing to provide them with all measurements and pictures. They refused. And they advertise virtual... really poor conduct, really underqualified management... too bad. They need to revise their command/dictator style of servicing customers