Follow up:
Project Manager Steven upon inspection noticed a small scuff on one of the window frames. I probably wouldnt have even noticed it but he did! He reordered a new section and Julie kept us informed throughout to let us know the status of the replacement sash. Jose and Jason arrived today and no surprise, incredible service! They replaced the required section, answered a couple of unrelated questions for us and even readjusted our old front door without us asking after noticing it was sticking. Opens perfectly now. I cant say enough great things about our whole experience with Renewal by Andersen. Incredible team from start to finish. Thanks gang!
Original:
We are thrilled with the job that Renewal by Andersen did on our front bow window and rear sliding doors. Alexandra was our initial contact as our design consultant along with project manager Steven and we were impressed with the knowledge and professionalism right away! Installation day came and it was a steady -10 all day and our wonderful installers Edgar and Fernando worked tirelessly in the frigid temperatures to ensure that every aspect of the install was perfect. Incredible attention to detail! I will definitely be using Renewal by Andersen on any and all future projects.
- Approximate cost of services:
- $18,000.00
- Company Response
Jen, this review says it all. We are so proud of our teams and are delighted to hear how well you were treated from start to finish - lets us know that we are doing our job. Glad you found us and that we were able to complete your job to your satisfaction. Thank you and we will make sure to share this great review with the team.