I had posted a review when we first had our windows done after feeling pressured by the project manager to give them a 10 as the employer would donate something to charity. (Or something like that). Anyhow. After 2 years just not happy with our windows with rusting hardware. Theyve already been here to replace once and here we are again this year with rusting hardware again. We find our home colder than when we had our old windows as well which is so disappointing given the price we paid. We had originally discussed the energy star ratings of the windows and were brushed off by the sales person. He just kept saying they were great. We should have pushed it more. Was our mistake and we should have pushed it as we find out from an energy audit now that they are not very energy efficient. Over priced windows but we thought we were getting better quality.
- Approximate cost of services:
- $45,000.00
- Company Response
I'm so sorry to hear about your experience. The management team wants to look into this but has been unable to locate your order in our system based on the limited information provided to us by Homestars. Please send your name and the best number to reach you to renewalby@gmail.com and we will do all we can to rectify your issue. My apologies again and we look forward to hearing from you.