I recently found out my parents were charged $13.2k for a single door with sidelight. My parents are elderly and in my opinion Anderson used this to take advantage of them. The bill has zero breakdown of the costs involved, just a whopping final price of 13.2k for a steel door with side light. Apparently that was a deal as it included a %30 discount. So in actuality the price of the door was $17.1k. I've tried to contact the sales person by phone and e-mail multiple times to get a breakdown of the costs and surprise surprise no response. I've also tried to contact the project manager - no response. I've tried to call their general line and I was told they would forward me to the right department. I'm sure you can guess what happened next. I ended up talking to a voice mail system and I'm still waiting for a call back after two weeks. The fact that they aren't will to give a price break down of the costs involved raises red flags.
I decided to get quotes from other suppliers and found out Renwal Anderson is charging nearly twice the going rate! The quotes received for the exact same door and sidelight were on average around $7.5k.
I've read other reviews about Anderson and I definitely see a pattern - high pressure sales tactics and grossly over priced products. Seems as though it's part of their regular practice to over charge customers. Very unethical business. In short, DO NOT DEAL WITH THIS COMPANY!
- Approximate cost of services:
- $13,200.00