Unique Furnace & Duct Cleaning Inc.

They explained their process very well on the phone to give me some confidence that they would do a thorough job. Two workers arrived on time and completed the job in about 2 hours. They took before and after pictures of the work in the presence of the customer to show the effect. My 40 year old duct work looks spotless.

Very efficient and friendly and willing to help me a great deal, hard workers and good people that get the job done, I would definitely ask them to come again if needed and recommend them to others.

Duct cleaning and drying Machine cleaning are very reliable understanding and efficient at work knows there job very well excellent job thank you guys

Service was done June 13,2017, I'm very satisfied with outcome. The 2 guys that came here explained to me the process and they were very efficient. The price was upfront and no hidden cost.

There is a group of caring people Running a reputable company. They are courteous and prompt. Professionalism is one of their assets. If you previously had a bad experience with another duct cleaning co. I'd urge you to try Unique Provider. They use snake camera.

Excellent service and professional personnel and also explained us about the basic technology of ducts at my home. I am well satisfied with their service and i would for sure recommend to my friends. Technician named Tariq was very helpful and useful person for the person provide. I wish tariq to continue his service for more years.

Thanks,
Srikanth

Guys we're great. Came in explained everything. Showed me before and after work. Great experience thanks

We had excellent customer services and explained the process before they got started and the pricing was upfront and no hidden fees.

Tariq n khan were very professional n polite. They showed us b4 an afta pic's. An told us an showed us what they were doing n y.

I saw these guys truck doing the next door neighbours and called the number for a quote. I have a two year old who isn't sleeping well and dust could be the problem so I wanted a quote. The neighbour said they did a good job but added don't get the furnace cleaning option for $50 because they just vacuum it out and it takes no time. So the quote was for $249 including a 'biological agent'. I got called the next week and given a price of $199. I booked it. They showed up early in the window. Two guys. Very nice. I said my baby was home (fever) and could they do it quick as possible. They were quite accommodating.
They setup quickly. A few things bothered me. The lead guy came up and said my furnace filter was quite dirty. He had it in his hand. He banged it on the floor and a bunch of dust fell on the rug. I asked him why he was doing that. He said he would clean it up. He didn't. He did throw in a free filter which was nice. Oh, and I had changed the filter only two weeks before so why was it so dirty? Who knows, I'm not an expert... on a tangent the guy's breath was killing me. When I couldn't take it anymore I gave him some mouth wash.

He started in on I needed the biological cleaner for $50. I wasn't against it but all he would say is its natural and kills 99.9% of germs. I asked what the main ingredient was. It was called Benefect. A few rounds later he couldn't understand why I said 'all natural' means nothing and '99.9%' means nothing. He called his manager. Another go round and my kid was getting restless so caved. Anyway, I looked at the bottle in their truck, the main ingredient is thyme. That's right, I paid someone $50 to spice my house. Smells nice.
Oh, another thing. They need to drill into the ducts which is fine but later I noticed metal filings on the ground. That definitely is not okay to leave razor sharp little twists of metal on the ground where my family and the pets walk around.

Update (a week later): A few days later baby is sleeping better and we think we see less dust in the house so I changed the rating from
a 6 to an 8. Overall, I'd like to think they did a good job with a few missteps. With a few protocols in place it could have been an excellent experience.