Just witnessed the most unprofessional conduct
The change over from Appleseed to Metro has not been good. The snow is not cleared as often, they don't do as good a job. I just witnessed the most unprofessional behviour. I heard the tractor doing our neighbours, so we went upstairs to move the cars in the drive. We moved the cars to the street beyond our driveway, but he skipped our house and went down the street to the next house instead. Then proceeded to yell and lay on his horn because our cars were in his way. When confronted by him, we said you were suppose to do ours first. So he slammed his door, and drove off without doing our house at all. WE WILL BE CANCELLING WITH THIS COMPANY THIS YEAR.
- Approximate cost of services:
- $480.00
- Company Response
Drivers do not 'wait' for a client to move their car....they go do a few more down the street then return to your home when cars are removed. This stops delays on their route. Yes, they are tired working and may be 'short' the odd time but a bit of understanding and 'patience' is always required. They don't HAVE to do yours 'first' btw. They do drives in the most TIME economical fashion. This isn't about 'me first' this is about clearing a lot of snow during a big storm from a lot of driveways on their route.
Sorry you had this experience with a tired driver just out long hours 'doing his job' as best as he can. While I ask they always be 'diplomats'...they are human as well.
Ken