Feb 2019
Asif was my salesman. He explained why I should replace my furnace vs repairing it. He didn’t try to upscale my current furnace. He gave me all the facts, and left it with me to decide.
I decided to go with him, and he had a spot for me the next day. His installers were GREAT!. Jean (aka John) and Hadi were my installers. The explained everything to me. They were efficient and clean. They were courteous and professional. They deserve a raise (hint, hint).
I am now involved with the administering side of the business, and thus far everything is going well.
That said, if it ever goes downhill, you will see another rating. ;-)
March 31, 2019
It looks like I can't create a new review, but only "edit" the old one. So here is my second review of Furnace & AC Experts.
In mid March, I noticed my water heater blower was making a lot of noise. So what did I do…I ignored it. The following week, it got even more noisy. So what did I do…I tried to find the blower on-line which was made by a US company which would cost approximately $300 US + shipping. My water heater was installed in 2001.
So, I decided to call Furnace & AC Experts. I used them early this year (February 2019) to install a new Carrier furnace, and had good success with them.
I called Asif, and he gave me some options (I really liked the options…it makes me think that I am in charge :-) ). We decided which option I wanted, and the date was booked (thanks Rohan).
On Tuesday March 26, Mohammed and Osama arrived at my home (on time), and “went to town” on my water heater. Like the previous installers (Jean and Hadi), Mohammed and Osama were professional, knowledgeable, and clean. Another successful install.
So, to date, my furnace and water heater were installed by Furnace & AC Experts. The only thing left is my AC and I pray that it doesn’t fail for a while….but if it does, I know where to go. :-)
Thanks Team!
- Approximate cost of services:
- $0.00
- Company Response
Thank you Richard for trusting our service and providing such a nice and detailed review:) Your feedback matters a lot and we are motivated to provide our best to our customers. Do contact us if you need any heating, cooling or water heater requirement in future. We appreciate your business.
- Team Furnace AC Experts