The tap on my outside water pipe had blown off due to freezing temps. I found John on HomeStars, called him and explained the situation to him. He was able to come by the next day. John kept me apprised as when he would arrive. He was efficient, very personable and pleasant to deal with. The tap was replaced - no fuss, no muss. While here I also showed John a problem I had with my kitchen faucet. He quickly examined it and told me that I only needed to replace the nozzle and to contact the manufacturer for a replacement which he believe they would do without any cost to me - they did! He also showed me that once I received the replacement nozzle, it was a task that can be done by me without having to call a plumber. This clearly showed that John had and keeps his customer's interest at heart.
Thank you, John!
- Approximate cost of services:
- $170.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you Leo for your business. The review is truly humbling. I'm glad you feel that way. I try to provide as best of a service as I can. Also many thanks for the review. Have a good rest of the week. Regards, John Dima