Cover Me Window Decor

I found this company on Homestars and decided to give them a shout. I spoke to Valerie and she was extremely pleasant to deal with the entire time. Once we spoke she came and priced me on my drapes and I like the price she provided. The workmanship was fantastic and the experience was extremely professional. I would highly recommend this company.

Val was great to work with and very helpful and communicative . We've had our blinds for over a year now and despite missing our charger, she was very prompt in sending a new one out. Highly recommended.

I wasn't sure what I wanted on my kitchen windows. Valerie was so helpful and went over my options. I'm thrilled with the results and would highly recommend Cover Me.

Valerie was very knowledgeable and helpful in showing me a variety of options I hadn’t seen before. She helped me narrow down my choices and assisted with colour selection. The job was done in a timely fashion. The Cover Me Window Decor team was professional and great to work with. I would definitely work with Valerie and her team again.

In response to Valerie’s response: Valerie, when you helped install the miracle fit it was obviously still light in my room and I commented on such. We needed to duct tape a cotton pad to the corner to make sure it didn’t rip the blind, the blind still gapped from the miracle fit (to which your solution was that I put a basket on the floor to keep the blind in place). see enclosed photo of the blind with the miracle fit. There is still a lot of light which I expressed at the time you helped install it. I was clearly not happy but I was not going to argue with you because there was no other solution that you were offering. I wanted a blind with a channel option to add the darkness if needed. You assured me I could order it. Please check your reply in which you made no apology. My next email let you know I was disappointed with your response. I debated about posting a negative review however, I rely on reviews when I select companies. I needed to share my experience because it was negative. I spent $2000 for a blind and was told I could add the channel and you had not made sure that I could. You made no apology and then still charged me for a less than optimal solution and then put on this website that I was very pleased. That is simply not true. Hopefully you will take this feedback and so that another customer does not have the same experience as I did.

I purchased a black out roller shade from Valerie and was assured that after it was installed, if I did not find the room dark enough, I could purchase side channels to cover the gap on the side. Valerie did not attend the installation nor did she come to ensure it was satisfactory. After being installed I did express that I would like to order the side channel because the room was still quite bright. Valerie responded to my email with no apology and indicated that the channel that she has in mind is actually not compatible with my blind and she actually had not checked compatibility before letting me know the channel was an option. She then recommended I install drapes. Once o responded back with my disappointment that she had not confirmed the side channel ahead of time and now I have limited options, she offered me another alternative which is not as optimal as a side channel. She wanted to charge me the full price and I had to press her before she agreed to half price. I paid close to $2000 for a roller shade that still leaves the room quite bright and had to settle on an option that doesn’t address my concern and sill had to pay for that option. I still find the room quite bright! Valerie was not reliable because she did not check the product options prior to my order. When she realized her error she made no apology or offer to remedy the situation until I pressed her, and even then I still had to pay her for the less preferred alternative. I do not recommend this company.

Beautiful window coverings! Loved all the different textures and colours they had available. Quick installation.

The sales representative was courteous, knowledgeable and helpful. The installer did a good job and explanated carefully what he was doing and why. Hw made sure we understood the controls. We are pleased with the blinds. They work as advertised, easy and convenient. The sales representatives recommendations for our situation are suit us and are attractive.

A great overall experience. Valerie was able to work with my schedule and always made herself available to answer any questions I had. The service and installation was great, the price too. I would highly recommend her services if you’re looking for window coverings.

Exceptional service, friendly and provide many options at reasonable price for all 3 bedrooms . They kept in touch on the status during the whole process.

Val came over with a good selection of samples. She was helpful and professional in recommending what would work best in our home. The estimate was fair, we did some comparison shopping and Coverme had very competitive pricing.
Dwayne, the installer came to double check measurements and when the blinds were ready came back to install, at our convenience. He's very experienced and the installation took very little time. The blinds really finish off the rooms beautifully. We are very happy with the job.