Furnace Solutions Heating & Air Conditioning

Scott came out to our house to give us information about their products and services and gave us a no nonsense quote on the spot. He was knowledgeable and direct and did not seem to be giving us a strong sales pitch. This was our third quote and it came in the lowest for a well known, reputable brand. We were scheduled for the following week. The installers Johnathan and Matty showed up as promised on time. They wasted no time getting to work. They were careful with everything that they did and left everything tidy and installed neatly. It was a very large job and perhaps should have been split up over 2 days. It turned out there was a glitch installing the new Nest thermostat which involved calling in the Electrician at 8 pm in the evening to run a new wire. It turned out that the furnace wasn't up and running until 9:30 in the evening but they were patient and determined to have things running before they left. Overnight we were concerned that our new high efficiency Trane furnace wasn't capable of heating the house; air was blowing from the ducts but it wasn't very warm. I called Scott the next day and he promised to come and look at the furnace. He easily determined that a rubber tube in the furnace was kinked and that indeed the furnace was not able to run at it's second stage. He solved the problem and we were satisfied. So far we love the new furnace, works well and very quiet. Garage heater works well. We have not tried the A/C yet but hope to soon. We are glad to have chosen Furnace Solutions and would highly recommend them.