Bath Depot

Bathroom & Kitchen - Fixtures & Accessories
Toronto ON M6N 3E2
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HomeStars  >  Bathroom & Kitchen - Fixtures & Accessories in Old Toronto  >  Bath Depot  >  Poor communication and customer service. Nobody knows what they’re doing and
Private User
Private User
Private User reviews Whitby, ON
0/10

Poor communication and customer service. Nobody knows what they’re doing and

I would give this company a 0 if I could. We ordered bathroom vanities that were to be shipped on May 27th. We called the week of May 27th and were assured theyd be coming in. 2 days later, we were told they are backordered until July. Nobody called us to tell us this happened until then. Then, we were told theyd actually put our order aside for us and it would arrive June 4th or June 6th. I followed up on June 4th and was told they were on the truck for June 6th. Then, I followed up on June 6th and was told that they are not there and the vanities are on backorder until July. Their only solution is to refund my order. Now, were left without a functioning bathroom and have to try to find a matching set that works for our bathroom design. Nobody knows what theyre talking about and were being fed nonsense and its been a complete waste of time. This is the worst experience Ive ever had with any store. I am incredibly disappointed and will not be shopping here ever again.

Approximate cost of services:
$1,500.00
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