Pristine Plumbing & Drainage

Plumbing
New Westminster BC V3M 1T7
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Pristine Plumbing & Drainage
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Reviews for Pristine Plumbing & Drainage

Average customer rating:
10 10 (349 reviews)

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adele
adele
1 review New Westminster, BC
10/10

Hot water tank replacement

They arrived on time and completed the work in a timely, courteous and professional manner. I was able to pay with my debit card too!

Approximate cost of services:
$1,040.00
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Company Response

Thanks Adele, we try our best to provide a Pristine service.

At H.
At H.
1 review West Vancouver, BC
10/10

Small scale commercial hot water tank replacement and conection to secondary location.

We had a slow leak in our hot water tank and had used Daniel's company before for a drain issue. Daniel came out the next day, assessed the situation and the work we wanted done. He provided a detailed quote and was able to start the work in just a few days. They executed the work quickly and with little disruption to our business. We would confidently use Daniel's crew again and recommend to others.

Approximate cost of services:
$1,500.00
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Company Response

Thank you. I'm glad we were able to perform the work with little disruption to the business.

Private User
Private User
Private User reviews Delta, BC
10/10

Digging up and replacement of root-plugged pipe, Hydro flush of drainage system

Daniel's assessment of the situation was spot on, no surprises. His co-worker was personable and worked steady throughout the day to get the job done. Genuine, good people. This company is a winner.

Approximate cost of services:
$2,400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Cheryl, we were happy to resolve your drainage issue.

Liane Hunter
Liane Hunter
2 reviews Langley, BC
10/10

Hot water tank replacment

Daniel was prompt with a reply / quote for the job. He was polite and very professional. He was running a bit late for the appointment he called and kept me in the loop. New tank was installed, old one removed - very quick and Daniel was very good about cleaning everything up. We would recommed Pristine no issues.

Approximate cost of services:
$1,100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Liane, it was a pleasure working for you.

May
May
2 reviews Surrey, BC
10/10

Outdoor drainage cleaning + indoor clogged kitchen sink

2 jobs done exceptionally well!
1) Clogged kitchen sink - the problem identified and sorted out. Clean, professional work. Very satisfied. Will call again for any future repairs.
2) One of our outdoor drains required cleaning, and in addition it was challenging to access it. Again, the service we received was exceptional, everything cleaned, scrubbed and taken care of with great professionalism.
Happy & impressed with their efficiency, professionalism and, yes, also fast response.

Approximate cost of services:
$700.00
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Company Response

Thank you Maya, I'll be sure to pass on your kind words to our team.

Joan
Joan
1 review Surrey, BC
10/10

Kitchen: Install new faucet & replace shut off valves

*** Daniel & Michael *** They are absolutely the best! They came to the rescue and did a perfect job. They are true professionals and totally personify their "Pristine" image.

A week earlier I was trying to install a new faucet in the kitchen & realized the shut off valves weren't functional. In addition a rubber gasket disintegrated & almost completely blocked any water from flowing out of the old faucet. As the water shutoff to my condo was outside of the unit this meant I had no choice but to call a plumber...but who to choose?

After reading many reviews on many plumbing services I chose Pristine Plumbing and Drainage for 2 reasons: their good rating AND their name... I was not disappointed. They arrived on the scheduled day on time, clean cut, smartly dressed & with an excellent work ethic. They saved the day because the next day I had a houseful of guests coming and the kitchen faucet HAD to be operable.

Not only do I HIGHLY recommend them but the next time I need a plumber I'll be calling Daniel & Michael. You can truly trust Pristine Plumbing and Drainage to do the job! :)

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Joan, it was our pleasure working for you.

glen
glen
1 review New Westminster, BC
10/10

Drain Tile Flush & Camera Inspection

This is the first review I have ever wrote...but this one needed to be written.
I cannot say enough about Daniel and Pristine Plumbing & Drainage. When I called Daniel, he was very professional, courteous and honest. I needed a quote for a small T/H complex for work to be done on the drain tile system. It had not been done before and the owners were concerned of its condition.
Daniel came out the same day to do a visual inspection as well as answer any questions we had. One of the other owners and myself were very impressed with how he explained the whole process of the Hydro Flushing & Camera Inspection. Once our strata council agreed on the work to be done, Pristine Plumbing was unanimously chosen. Daniel and his partner Mike, started work right on time and were busy for the whole day.
Our strata council was very pleased with the work and the professionalism, as well as the fact of our quote being exactly what was charged.
Our strata council has already notified our Strata Property Management Company, to recommend Pristine Plumbing & Drainage to their other strata complexes for all plumbing or drainage needs.
We highly recommend Pristine Plumbing & Drainage. 10/10
Sincerely, Glen D. ( New Westminster )

Approximate cost of services:
$2,600.00
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Company Response

Thank you Glen, we look forward to working with you again in the future.

Private User
Private User
Private User reviews New Westminster, BC
10/10

Hot Water Tank Blew! Pristine arrived in 30 minutes!,

With a house full of guests our "Hot Water Tank" blew! Pristine came within 30 minutes!! Daniel saved the day and provided "Superior Service" to say the least, clean cut , polite, professional, and this type of service is "VERY rare in today's world", Pristine installed a brand new gas hot water tank, gave easy to understand explanation of our new tanks operation, from start to finish just under 2 hours! Up and running again, Great old fashioned customer service that takes pride in their profession. We highly recommend Pristine Plumbing and Drainage. Kind regards, Eyas J. (New Westminster)

Approximate cost of services:
$980.00
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Company Response

Thank you. We're glad you were happy with the service.

rosehip68
rosehip68
1 review New Westminster, BC
10/10

Toilet Replacement & Repair

We are very happy with the service we received today from pristine plumbing. The numbers were very professional, thorough, friendly and knowledgeable. We felt very respected and supported. I highly recommend this company. Great job!?

Approximate cost of services:
$800.00
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Company Response

Thank you for the kind words, it was our pleasure.

Darren
Darren
2 reviews Vancouver, BC
10/10

Drain cleaning

Had a backed up shower drain that I tried to use a snake with myself. Was still blocked, called and the block must have moved after my attempt, was gone by the time they showed up. Got them to do the work anyway with a better snake and they were very gracious, did a good job and I hope I don't have any issues again for quite sometime now.

Approximate cost of services:
$200.00
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Company Response

Thanks Darren, we were glad to help.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pristine Plumbing & Drainage

We offer a wide range of plumbing and drain cleaning services, 24 hours a day, 7 days a week.

Our Technicians are dedicated to providing the best service possible. We'll fix that leak or unblock that drain but at the same time leave your home or business in Pristine condition. Our fully qualified technicians will turn up with a smile on their face, boot covers on, tools in hand, ready to provide the BEST service possible.

Every service call comes with a free home plumbing inspection. One of our knowledgeable technicians will be able to make you aware of any potential problems with your plumbing systems and give you advice on how to maintain them.

https://blog.homestars.com/best-of-the-best-2020/

CATEGORIES
Plumbing, Drainage Contractors, and Drain Services
SERVICES
We offer a wide range of plumbing and drainage services for both inside and outside of your home. Our out side team specialize in perimeter drainage and water line replacements. We offer camera inspections, hydro flushing and even full replacement of perimeter drainage. We can also take care of your plumbing needs inside the house, offering such services as fixing leaky faucets, replacing hot water tanks, unclogging drains and much more. No job is too big or too small for the Pristine Touch
BRANDS
We install vast number of trusted brands such as, Moen, Delta, Waltec, American Standard, Bradford White, John Wood and many more.
WEBSITE
http://www.pristineplumbing.ca
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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