Pristine Plumbing & Drainage

Plumbing
New Westminster BC V3M 1T7
Write a Review
Write a Review


HomeStars
Plumbing
Pristine Plumbing & Drainage
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

99%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Pristine Plumbing & Drainage

Average customer rating:
10 10 (349 reviews)

Sort by

Lindsey
Lindsey
0 reviews Port Moody, BC
10/10

prompt, efficient and friendly

My 4 year old kid managed to block my toilet by flushing an entire roll. Fast forward four days, hours of plunging and several unsuccessful home remedies - it would not shift! Called Pristine who came the next day, Daniel managed, with persistence and an auger, to unblock so we did not have to remove the unit. Yeah! Great service would recommend to all.

Approximate cost of services:
$215.00
Was this review helpful?
Company Response

Thank you for the nice review Lindsey, we're glad we were able to clear the issue without having to remove the toilet.

janicejackson123 from Coquitlam
janicejackson123 from Coquitlam
26 reviews Coquitlam, BC
10/10

object flushed down toilet

OOPS the toilet paper holder accidently got flushed down the toilet.
I phoned and Pristine was so fast to respond and send help. Andrew was so pleasant to deal with. He explained the situation and got right to work and put my mind at ease. I would not hesitate to recommend Prisitne Plumbing and would definitely use them in the future.

Approximate cost of services:
$287.00
Was this review helpful?
Company Response

Thank you for review, we'll be sure to let Andrew know you were happy with the service.

tom
tom
2 reviews Vancouver, BC
10/10

Kitchen sink unclog plus garburator install

Can't go wrong with this contractor. Don't shop for price..just get it done right! Thanks guys!

Approximate cost of services:
$800.00
Was this review helpful?
Company Response

Thank you Tom, we're glad to hear you're happy with the service.

Kathryn in New Westminster
Kathryn in New Westminster
2 reviews Burnaby, BC
10/10

Toilet Repairs

I was experiencing issues with both my main and ensuite toilets. Based
on Pristine Plumbing's reviews, I decided to book them and I am pleased
that I did. It was a pleasure to deal with Michael, Andrew and Charlie who
were all prompt, professional and knowledgeable. They provided explanations in terms that I could understand in order for me to make an informed decision.

Due to the way my sprinkler system is set up, it wasn't possible to achieve the results that I was looking for to fix the slow fill of one of the toilets (there was pressure issue), but Daniel kindly adjusted my invoice
anyway even though it was out of their control. I would not hesitate to
refer Pristine to my friends and family and I am happy that I have a
reliable plumber to turn to.

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thank you Kathryn, we look for to working for you again in the future.

Private User
Private User
Private User reviews New Westminster, BC
10/10

Sewage drain cleanout

Could not have been happier - quick, professional service. Everything was well-explained beforehand. Cost was as good as any and better than most. We will use Pristine when we get the drainage pipe replaced.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you for taking the time to leave a review, we really appreciate it.

Jack in Vancouver
Jack in Vancouver
4 reviews Vancouver, BC
10/10

Solved our street connection emergency same day!

Our connection with the street started leaking. After contacting the city they told us it was on our side and gave us a deadline. Pristine came out the next day, gave us a reasonable quote and got right to it that day! Everyone was super amiable and happy to explain what was going on, all the options, and what they were doing to solve it. Highly professional and quick!

Approximate cost of services:
$1,260.00
Was this review helpful?
Company Response

Thank you Jack. It's nice to hear you were happy with the service.

Dean  in Vancouver
Dean in Vancouver
2 reviews Surrey, BC
10/10

Toilet wax seal replacement

Very satisfied with the work. They were responsive when asked for the quote and I sent pictures and gave a fair price and booked it right away. They came on time, completed the project quickly, very friendly, professional (Mike) and was able to explain their work very efficiently. I would definitely recommend for these projects. I was always hesitant to hire plumbers before but these guys worth it.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thank you Dean, we're glad to have restored your faith in plumbing contractors. We'll be sure to pass this on to your service technician Michael.

Ken Cron from Port Coquitlam
Ken Cron from Port Coquitlam
2 reviews Vancouver, BC
10/10

Bathroom faucet leaking.

Appointment was set up quickly.
Came on schedule and repaired faucet to stop the leaking.
We are repeat customers and would recommend Pristine Plumbing.
Arrived on time.
Got the job done.
We are very satisfied with the work that was done.
We would recommend them.

Approximate cost of services:
$280.00
Was this review helpful?
Company Response

Thank you Ken, we're delighted to hear you're happy with our service.

Private User
Private User
Private User reviews Delta, BC
10/10

Hydro flush replacement of insinkerator

Daniel and Charlie are very professional. They provide honest opinion to the issues and carried out the work to solve the problem. They have helped me replaced the dated insinkerator and clear the kitchen drain pipe and performed hydro flush to clear the blockage in the drain line. I really appreciate their hard work.

Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

Thank you for taking the time to share your experience. Its nice to hear our hard work was appreciated.

Private User
Private User
1 review Burnaby, BC
10/10

Kitchen sink re-pipe

This company was very responsive to my request. Mike was very prompt, professional, knowledgeable and helpful in every way

Approximate cost of services:
$35,000.00
Was this review helpful?
Company Response

Thank you, we're happy to hear Michael provided excellent service.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pristine Plumbing & Drainage

We offer a wide range of plumbing and drain cleaning services, 24 hours a day, 7 days a week.

Our Technicians are dedicated to providing the best service possible. We'll fix that leak or unblock that drain but at the same time leave your home or business in Pristine condition. Our fully qualified technicians will turn up with a smile on their face, boot covers on, tools in hand, ready to provide the BEST service possible.

Every service call comes with a free home plumbing inspection. One of our knowledgeable technicians will be able to make you aware of any potential problems with your plumbing systems and give you advice on how to maintain them.

https://blog.homestars.com/best-of-the-best-2020/

CATEGORIES
Plumbing, Drainage Contractors, and Drain Services
SERVICES
We offer a wide range of plumbing and drainage services for both inside and outside of your home. Our out side team specialize in perimeter drainage and water line replacements. We offer camera inspections, hydro flushing and even full replacement of perimeter drainage. We can also take care of your plumbing needs inside the house, offering such services as fixing leaky faucets, replacing hot water tanks, unclogging drains and much more. No job is too big or too small for the Pristine Touch
BRANDS
We install vast number of trusted brands such as, Moen, Delta, Waltec, American Standard, Bradford White, John Wood and many more.
WEBSITE
http://www.pristineplumbing.ca
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.